no updates are sucessful after downloading (WinXPsp2)

  • Thread starter Thread starter sgwilly64
  • Start date Start date
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sgwilly64

Guest
I've got a new machine with WinXP pro/sp2. The OS came preinstalled from Dell
but after installing all my programs the OS became very quirky and I had to
reinstall it from CD. Now, when I try to update using Microsoft Update (IE 7)
they download (96 of them) but fail to install. I've tried one at a time but
get the same result. I've rebooted, but to no avail. I've put a sample of the
error codes from the WindowsUpdate.log at the end of this posting.

Any suggestions?

2007-08-02 14:42:45:526 2100 858 COMAPI -------------
2007-08-02 14:42:45:526 2100 858 COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-08-02 14:42:45:526 2100 858 COMAPI ---------
2007-08-02 14:42:45:526 2100 858 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2007-08-02 14:42:45:526 2100 858 COMAPI - Updates in request: 1
2007-08-02 14:42:45:526 2100 858 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-08-02 14:42:45:526 1284 a20 Agent *************
2007-08-02 14:42:45:526 1284 a20 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2007-08-02 14:42:45:526 1284 a20 Agent *********
2007-08-02 14:42:45:526 1284 a20 Agent * Updates to install = 1
2007-08-02 14:42:45:526 2100 858 COMAPI - Updates to install = 1
2007-08-02 14:42:45:526 2100 858 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-08-02 14:42:45:526 1284 a20 Agent * Title = Windows Media Player 11
2007-08-02 14:42:45:526 1284 a20 Agent * UpdateId =
{50DB9656-93F2-4FAA-9EC4-14D8603A060D}.108
2007-08-02 14:42:45:526 1284 a20 Agent * Bundles 1 updates:
2007-08-02 14:42:45:526 1284 a20 Agent *
{1E2A19D5-B0EA-4254-B93B-708A9E2224EC}.107
2007-08-02 14:42:50:011 1284 5ec Report REPORT EVENT:
{0B74F9DC-E2BC-413B-A7CF-D55B12B9079F} 2007-08-02
14:42:45:010-0400 1 162 101 {50DB9656-93F2-4FAA-9EC4-14D8603A060D} 108 0 MicrosoftUpdate Success Content Download Download succeeded.
2007-08-02 14:43:08:157 1284 a20 Handler Attempting to create remote handler
process as OTUS\adminmonkey in session 0
2007-08-02 14:43:08:376 2928 fc0 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: -0400) ===========
2007-08-02 14:43:08:376 2928 fc0 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-08-02 14:43:08:376 2928 fc0 AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2007-08-02 14:43:08:469 1284 a20 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 2928), but exited before
signaling event
2007-08-02 14:43:08:469 1284 a20 Agent * WARNING: Exit code = 0x80004002
2007-08-02 14:43:08:469 1284 a20 Agent *********
2007-08-02 14:43:08:469 1284 a20 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2007-08-02 14:43:08:469 1284 a20 Agent *************
2007-08-02 14:43:08:469 1284 a20 Agent WARNING: WU client failed installing
updates with error 0x80004002
2007-08-02 14:43:08:469 2100 84c COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-08-02 14:43:08:469 2100 84c COMAPI - Install call failed
2007-08-02 14:43:08:469 2100 84c COMAPI - Reboot required = No
2007-08-02 14:43:08:469 2100 84c COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80004002
2007-08-02 14:43:08:469 2100 84c COMAPI ---------
2007-08-02 14:43:08:469 2100 84c COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-08-02 14:43:08:469 2100 84c COMAPI -------------
2007-08-02 14:43:09:220 2100 858 COMAPI WARNING: Operation failed due to
earlier error, hr=80004002
 
Hello sgwilly64,

If you are using XP have a look here:

http://www.microsoft.com/communitie...d7fc&mid=fb171ac4-a746-45ae-b6e1-35f68f2ad7fc

I hope this post is helpful.

Let us know how it works ºut.
--



"sgwilly64" wrote:

> I've got a new machine with WinXP pro/sp2. The OS came preinstalled from Dell
> but after installing all my programs the OS became very quirky and I had to
> reinstall it from CD. Now, when I try to update using Microsoft Update (IE 7)
> they download (96 of them) but fail to install. I've tried one at a time but
> get the same result. I've rebooted, but to no avail. I've put a sample of the
> error codes from the WindowsUpdate.log at the end of this posting.
>
> Any suggestions?
>
> 2007-08-02 14:42:45:526 2100 858 COMAPI -------------
> 2007-08-02 14:42:45:526 2100 858 COMAPI -- START -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2007-08-02 14:42:45:526 2100 858 COMAPI ---------
> 2007-08-02 14:42:45:526 2100 858 COMAPI - Allow source prompts: Yes;
> Forced: No; Force quiet: No
> 2007-08-02 14:42:45:526 2100 858 COMAPI - Updates in request: 1
> 2007-08-02 14:42:45:526 2100 858 COMAPI - ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2007-08-02 14:42:45:526 1284 a20 Agent *************
> 2007-08-02 14:42:45:526 1284 a20 Agent ** START ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2007-08-02 14:42:45:526 1284 a20 Agent *********
> 2007-08-02 14:42:45:526 1284 a20 Agent * Updates to install = 1
> 2007-08-02 14:42:45:526 2100 858 COMAPI - Updates to install = 1
> 2007-08-02 14:42:45:526 2100 858 COMAPI <<-- SUBMITTED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2007-08-02 14:42:45:526 1284 a20 Agent * Title = Windows Media Player 11
> 2007-08-02 14:42:45:526 1284 a20 Agent * UpdateId =
> {50DB9656-93F2-4FAA-9EC4-14D8603A060D}.108
> 2007-08-02 14:42:45:526 1284 a20 Agent * Bundles 1 updates:
> 2007-08-02 14:42:45:526 1284 a20 Agent *
> {1E2A19D5-B0EA-4254-B93B-708A9E2224EC}.107
> 2007-08-02 14:42:50:011 1284 5ec Report REPORT EVENT:
> {0B74F9DC-E2BC-413B-A7CF-D55B12B9079F} 2007-08-02
> 14:42:45:010-0400 1 162 101 {50DB9656-93F2-4FAA-9EC4-14D8603A060D} 108 0 MicrosoftUpdate Success Content Download Download succeeded.
> 2007-08-02 14:43:08:157 1284 a20 Handler Attempting to create remote handler
> process as OTUS\adminmonkey in session 0
> 2007-08-02 14:43:08:376 2928 fc0 Misc =========== Logging initialized
> (build: 7.0.6000.374, tz: -0400) ===========
> 2007-08-02 14:43:08:376 2928 fc0 Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> 2007-08-02 14:43:08:376 2928 fc0 AUClnt FATAL: Error: 0x80004002. wuauclt
> handler: failed to spawn COM server
> 2007-08-02 14:43:08:469 1284 a20 Handler FATAL: 0x80004002: ERROR: Remote
> update handler container process created (PID: 2928), but exited before
> signaling event
> 2007-08-02 14:43:08:469 1284 a20 Agent * WARNING: Exit code = 0x80004002
> 2007-08-02 14:43:08:469 1284 a20 Agent *********
> 2007-08-02 14:43:08:469 1284 a20 Agent ** END ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2007-08-02 14:43:08:469 1284 a20 Agent *************
> 2007-08-02 14:43:08:469 1284 a20 Agent WARNING: WU client failed installing
> updates with error 0x80004002
> 2007-08-02 14:43:08:469 2100 84c COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2007-08-02 14:43:08:469 2100 84c COMAPI - Install call failed
> 2007-08-02 14:43:08:469 2100 84c COMAPI - Reboot required = No
> 2007-08-02 14:43:08:469 2100 84c COMAPI - WARNING: Exit code = 0x80240FFF;
> Call error code = 0x80004002
> 2007-08-02 14:43:08:469 2100 84c COMAPI ---------
> 2007-08-02 14:43:08:469 2100 84c COMAPI -- END -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2007-08-02 14:43:08:469 2100 84c COMAPI -------------
> 2007-08-02 14:43:09:220 2100 858 COMAPI WARNING: Operation failed due to
> earlier error, hr=80004002
 
When you said 'reinstall from CD' did you mean a Repair Install or a
format and CLEAN installation ?
Was IE 7 preinstalled by Dell or did you update to it ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


sgwilly64 wrote:

> I've got a new machine with WinXP pro/sp2. The OS came preinstalled from Dell
> but after installing all my programs the OS became very quirky and I had to
> reinstall it from CD. Now, when I try to update using Microsoft Update (IE 7)
> they download (96 of them) but fail to install. I've tried one at a time but
> get the same result. I've rebooted, but to no avail. I've put a sample of the
> error codes from the WindowsUpdate.log at the end of this posting.
>
> Any suggestions?
>
> 2007-08-02 14:42:45:526 2100 858 COMAPI -------------
> 2007-08-02 14:42:45:526 2100 858 COMAPI -- START -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2007-08-02 14:42:45:526 2100 858 COMAPI ---------
> 2007-08-02 14:42:45:526 2100 858 COMAPI - Allow source prompts: Yes;
> Forced: No; Force quiet: No
> 2007-08-02 14:42:45:526 2100 858 COMAPI - Updates in request: 1
> 2007-08-02 14:42:45:526 2100 858 COMAPI - ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2007-08-02 14:42:45:526 1284 a20 Agent *************
> 2007-08-02 14:42:45:526 1284 a20 Agent ** START ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2007-08-02 14:42:45:526 1284 a20 Agent *********
> 2007-08-02 14:42:45:526 1284 a20 Agent * Updates to install = 1
> 2007-08-02 14:42:45:526 2100 858 COMAPI - Updates to install = 1
> 2007-08-02 14:42:45:526 2100 858 COMAPI <<-- SUBMITTED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2007-08-02 14:42:45:526 1284 a20 Agent * Title = Windows Media Player 11
> 2007-08-02 14:42:45:526 1284 a20 Agent * UpdateId =
> {50DB9656-93F2-4FAA-9EC4-14D8603A060D}.108
> 2007-08-02 14:42:45:526 1284 a20 Agent * Bundles 1 updates:
> 2007-08-02 14:42:45:526 1284 a20 Agent *
> {1E2A19D5-B0EA-4254-B93B-708A9E2224EC}.107
> 2007-08-02 14:42:50:011 1284 5ec Report REPORT EVENT:
> {0B74F9DC-E2BC-413B-A7CF-D55B12B9079F} 2007-08-02
> 14:42:45:010-0400 1 162 101 {50DB9656-93F2-4FAA-9EC4-14D8603A060D} 108 0 MicrosoftUpdate Success Content Download Download succeeded.
> 2007-08-02 14:43:08:157 1284 a20 Handler Attempting to create remote handler
> process as OTUS\adminmonkey in session 0
> 2007-08-02 14:43:08:376 2928 fc0 Misc =========== Logging initialized
> (build: 7.0.6000.374, tz: -0400) ===========
> 2007-08-02 14:43:08:376 2928 fc0 Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> 2007-08-02 14:43:08:376 2928 fc0 AUClnt FATAL: Error: 0x80004002. wuauclt
> handler: failed to spawn COM server
> 2007-08-02 14:43:08:469 1284 a20 Handler FATAL: 0x80004002: ERROR: Remote
> update handler container process created (PID: 2928), but exited before
> signaling event
> 2007-08-02 14:43:08:469 1284 a20 Agent * WARNING: Exit code = 0x80004002
> 2007-08-02 14:43:08:469 1284 a20 Agent *********
> 2007-08-02 14:43:08:469 1284 a20 Agent ** END ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2007-08-02 14:43:08:469 1284 a20 Agent *************
> 2007-08-02 14:43:08:469 1284 a20 Agent WARNING: WU client failed installing
> updates with error 0x80004002
> 2007-08-02 14:43:08:469 2100 84c COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2007-08-02 14:43:08:469 2100 84c COMAPI - Install call failed
> 2007-08-02 14:43:08:469 2100 84c COMAPI - Reboot required = No
> 2007-08-02 14:43:08:469 2100 84c COMAPI - WARNING: Exit code = 0x80240FFF;
> Call error code = 0x80004002
> 2007-08-02 14:43:08:469 2100 84c COMAPI ---------
> 2007-08-02 14:43:08:469 2100 84c COMAPI -- END -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2007-08-02 14:43:08:469 2100 84c COMAPI -------------
> 2007-08-02 14:43:09:220 2100 858 COMAPI WARNING: Operation failed due to
> earlier error, hr=80004002
 
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