No Task Manager

[Ray]

WindowsXP Pro Sp3



I have cross posted because I don't know which is the appropriate group.



After an anti-virus program removed two Trojans I no longer have access to Task Manager.

Is there a way to make it active again?

I don't want to do a restore for fear it will take me back to include the Trojans again.





--

Ray

_________________________________________________

 

[G. R. Woodring]

Either taskmgr.exe was one of the infected files and was deleted or, the

"anti-virus program" was itself a virus and removed Task manager so you couldn't

view/stop the virus program.



Please provide a little more information about your system (OS and service pack

level, What security software you use, and exact wording of any error messages).

Very likely you will be asked for more info as troubleshooting continues.



I only see microsoft.public.internetexplorer.general here so I'm not sure what

you mean by "cross posted". BTW the subject is off topic for this group so you

may also get a suggestion or link for a better place to ask.



--

G. R. Woodring



Date: 2/14/2010 1:56 PM, Author: Ray Wrote:

> WindowsXP Pro Sp3

>

> I have cross posted because I don't know which is the appropriate group.

>

> After an anti-virus program removed two Trojans I no longer have access to Task Manager.

> Is there a way to make it active again?

> I don't want to do a restore for fear it will take me back to include the Trojans again.

>

>

 

[Ray]

WindowsXP Pro Sp3 IE8



Not cross posted - posted to different groups.



There was a program called Internet Security 2010 which came from somewhere. It

persisted and could not be eliminated or canceled. I use Vipre as my anti-virus program

and it listed it as a high risk entry along with a Trojan. I cleaned them both and then

found that my Task Manager is not available. In doing a Search for files or folders I do

not find taskmgr.exe. Is there a way to recover it? I use it very often when unwanted

items pop up.

--

Ray

_________________________________________________



"G. R. Woodring" wrote in message

news:%23N6puFbrKHA.728@TK2MSFTNGP04.phx.gbl...

> Either taskmgr.exe was one of the infected files and was deleted or, the "anti-virus

> program" was itself a virus and removed Task manager so you couldn't view/stop the virus

> program.

>

> Please provide a little more information about your system (OS and service pack level,

> What security software you use, and exact wording of any error messages). Very likely

> you will be asked for more info as troubleshooting continues.

>

> I only see microsoft.public.internetexplorer.general here so I'm not sure what you mean

> by "cross posted". BTW the subject is off topic for this group so you may also get a

> suggestion or link for a better place to ask.

>

> --

> G. R. Woodring

>

> Date: 2/14/2010 1:56 PM, Author: Ray Wrote:

>> WindowsXP Pro Sp3

>>

>> I have cross posted because I don't know which is the appropriate group.

>>

>> After an anti-virus program removed two Trojans I no longer have access to Task

>> Manager.

>> Is there a way to make it active again?

>> I don't want to do a restore for fear it will take me back to include the Trojans

>> again.

>>

 

[G. R. Woodring]

taskmgr.exe would normally be located in C:\Windows\System32\. I think system

folders are hidden by default, you will need to set Search to display hidden

files and folders. Check for a file with a changed name, it may have been

disabled by modifying or appending to the file name. It may have been moved to

the quarantine folder of your anti-virus program. You may be able to extract

the original file from the installation CD. Do you have a back-up that allows

individual files to be restored?



Internet Security 2010 is a rogue program and it may not be completely removed

because it has the ability to protect itself. Both of the sites below use

MalwareBytes' Anti-Malware to remove the infection, which is frequently

recommended in this newsgroup. The sites differ in how to work around Internet

Security 2010 trying to thwart installation.









--

G. R. Woodring



Date: 2/14/2010 3:28 PM, Author: Ray Wrote:

> WindowsXP Pro Sp3 IE8

>

> Not cross posted - posted to different groups.

>

> There was a program called Internet Security 2010 which came from somewhere. It

> persisted and could not be eliminated or canceled. I use Vipre as my anti-virus program

> and it listed it as a high risk entry along with a Trojan. I cleaned them both and then

> found that my Task Manager is not available. In doing a Search for files or folders I do

> not find taskmgr.exe. Is there a way to recover it? I use it very often when unwanted

> items pop up.

 

[Bob]

Run sfc /scannow

http://www.updatexp.com/scannow-sfc.html



"Ray" wrote in message

news:%23IN50darKHA.4752@TK2MSFTNGP04.phx.gbl...

> WindowsXP Pro Sp3

>

> I have cross posted because I don't know which is the appropriate group.

>

> After an anti-virus program removed two Trojans I no longer have access to

> Task Manager.

> Is there a way to make it active again?

> I don't want to do a restore for fear it will take me back to include the

> Trojans again.

>

>

> --

> Ray

> _________________________________________________

>

>

 

[PA Bear [MS MVP]]

You may have multiposted but you didn't crosspost.



Multiposting vs Crossposting:

http://www.blakjak.demon.co.uk/mul_crss.htm



cf. your thread from a few weeks ago:

http://groups.google.com/group/microsoft.public.windowsxp.basics/browse_frm/thread/7c97fe35528a587d



What anti-virus application was installed *before* you installed MSE and was

your subscription still current?



Has a Norton or McAfee application ever been installed on the computer

(e.g., a free-trial version that came preinstalled when you bought it)?



Can I install MSE to clean up my already-infected computer?

http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002





Ray wrote:

> WindowsXP Pro Sp3

>

> I have cross posted because I don't know which is the appropriate group.

>

> After an anti-virus program removed two Trojans I no longer have access to

> Task Manager. Is there a way to make it active again?

> I don't want to do a restore for fear it will take me back to include the

> Trojans again.

 

[Ray]

Problem solved by advice from "John" to edit a registry entry to change value from "1" to

"0"

Thank you, John, wherever you are.



--

Ray

_________________________________________________



"Ray" wrote in message news:%23IN50darKHA.4752@TK2MSFTNGP04.phx.gbl...

> WindowsXP Pro Sp3

>

> After an anti-virus program removed two Trojans I no longer have access to Task Manager.

> Is there a way to make it active again?

> I don't want to do a restore for fear it will take me back to include the Trojans again.

>

>

> --

> Ray

> _________________________________________________

>

>

 

[PA Bear [MS MVP]]

QED: What caused the DWORD value to be changed in the first place?



Ray wrote:

> Problem solved by advice from "John" to edit a registry entry to change

> value from "1" to "0"

> Thank you, John, wherever you are.

>

> "Ray" wrote in message

> news:%23IN50darKHA.4752@TK2MSFTNGP04.phx.gbl...

>> WindowsXP Pro Sp3

>>

>> After an anti-virus program removed two Trojans I no longer have access

>> to

>> Task Manager. Is there a way to make it active again?

>> I don't want to do a restore for fear it will take me back to include the

>> Trojans again.

 

[Ray]

I have no idea except that it happened after finding three Trojans. Also all the bars at

the top of my home page and some of the other sites are black and I can't see the text

except when I flyover.



--

Ray

_________________________________________________



"PA Bear [MS MVP]" wrote in message

news:e2VsMdmrKHA.3408@TK2MSFTNGP06.phx.gbl...

> QED: What caused the DWORD value to be changed in the first place?

>

> Ray wrote:

>> Problem solved by advice from "John" to edit a registry entry to change

>> value from "1" to "0"

>> Thank you, John, wherever you are.

>>

>> "Ray" wrote in message

>> news:%23IN50darKHA.4752@TK2MSFTNGP04.phx.gbl...

>>> WindowsXP Pro Sp3

>>>

>>> After an anti-virus program removed two Trojans I no longer have access to

>>> Task Manager. Is there a way to make it active again?

>>> I don't want to do a restore for fear it will take me back to include the

>>> Trojans again.

>

 

[PA Bear [MS MVP]]

Sounds like you've got much more work to do.



See...



Can I install MSE to clean up my already-infected computer?

http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002



Ray wrote:

> I have no idea except that it happened after finding three Trojans. Also

> all the bars at the top of my home page and some of the other sites are

> black and I can't see the text except when I flyover.

>

>> QED: What caused the DWORD value to be changed in the first place?

>>

>> Ray wrote:

>>> Problem solved by advice from "John" to edit a registry entry to change

>>> value from "1" to "0"

>>> Thank you, John, wherever you are.

>>>

>>>> WindowsXP Pro Sp3

>>>>

>>>> After an anti-virus program removed two Trojans I no longer have access

>>>> to Task Manager. Is there a way to make it active again?

>>>> I don't want to do a restore for fear it will take me back to include

>>>> the

>>>> Trojans again.