No response from microsoft escalation team.

  • Thread starter Thread starter Copper Conn
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Copper Conn

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How long is it supposed to take for the Microsoft Escalation team to respond? We sent in a handwritten letter and got an email back but did not provide enough information. We then emailed that same email back asking our questions (like it said) but it has now been 9 weeks and still no response and this is a pretty serious matter. What needs to be done?

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