No photos showing in Phone Link app

[coolcity2]

No photos at all coming through from my phone. I've followed every set of instructions, read dozens of posts on this issue, nothing. The app says that the phone is connected and I can take calls, view text messages, everything else the app is designed to do, but I just can't see any of my photos. This is a new phone, a Sony Xperia 1 running Android 14. My last phone was an Xperia 5 (Android 12) and it worked perfectly. I do have the correct phone set in the devices section. I've tried uninstalling and reinstalling the Phone Link app on the the PC and the Link to PC app on the phone. The first

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