No bitlocker key

[Windows 11]

A few months ago, I upgraded windows 10 to windows 11. It took forever, so I went to sleep. I woke up the next day and worked as usual, and didn’t think anything about it even though my computer slowed down tremendously. I did not know that I could roll back windows 11 within seven days or I would have. On February 4th my computer wouldn’t turn on, and I called a service person that used to work for Dell and he came to my house. It was only then when he took out my hard drive and put it in an easy drive, that I discovered that the hard drive was encrypted. He asked me what the 48 digit key was

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