No audio device is installed/connected issue

  • Thread starter Thread starter ejs612
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ejs612

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I purchased a new HP laptop last week. I noticed when I had my headphones plugged into the laptop the audio would play through the headphones and on the laptop speakers. To fix this issue, I found a question thread that suggested to uninstall and reinstall the Realtek HD Audio driver. After uninstalling the audio driver, I have been unable to successfully reinstall Realtek. I downloaded the latest driver from HP's website and followed the steps to install the driver. I got a popup window that said, "The HP Softpaq Wrapper has finished Realtek HD Audio Driver on your computer." I restarted the

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