L
LoriKemph
Guest
I poked around online to try and see what solutions are out there. I was able to run the powercfg/energy report in cmd prompt and got the report below. The problem is that I am not technical enough to know how to resolve the errors found. Does anyone know if there is step-by-step documentation out there to walk a relative lay person through these issues?
Analysis Results Errors
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Driver Name \FileSystem\srvnet
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_1058&PID_1102
Port Path 1,4,3
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_1A40&PID_0101
Port Path 1,4
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_046D&PID_C52B
Port Path 1,2
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_17E9&PID_4307
Port Path 12,1
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_2109&PID_2811
Port Path 1
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic SuperSpeed USB Hub
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_2109&PID_8110
Port Path 12
CPU Utilization
rocessor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 11.20
Platform Power Management CapabilitiesCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings
Platform Timer Resolutionlatform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10007
Maximum Timer Period (100ns units) 156250
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 8468
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
Power Policy
isplay timeout is long (On Battery)
The display is configured to turn off after longer than 5 minutes.
Timeout (seconds) 600
USB Suspend:USB Device Rarely Entering Selective Suspend
This device intermittently entered the USB Selective Suspend state during the trace. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_048D&PID_8386
Port Path 8
Time Suspended (%) 9
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 8468
Average Utilization (%) 1.85
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll 1.01
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.32
\SystemRoot\system32\ntoskrnl.exe 0.31
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 10848
Average Utilization (%) 1.66
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome.dll 0.96
\SystemRoot\system32\ntoskrnl.exe 0.25
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.18
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 7516
Average Utilization (%) 1.55
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll 0.56
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.32
\SystemRoot\system32\ntoskrnl.exe 0.25
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 996
Average Utilization (%) 0.80
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll 0.44
\SystemRoot\system32\ntoskrnl.exe 0.14
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.12
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name System
PID 4
Average Utilization (%) 0.65
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.29
\SystemRoot\system32\DRIVERS\bcmwl63a.sys 0.13
\SystemRoot\system32\hal.dll 0.07
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 3820
Average Utilization (%) 0.39
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.08
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\libglesv2.dll 0.06
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll 0.05
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 10752
Average Utilization (%) 0.37
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll 0.25
\SystemRoot\system32\ntoskrnl.exe 0.04
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.03
Information
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 8468
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced
Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}
Power Policyower Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality Balanced
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Balance Video Quality and Power Savings
Power Policyower Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
Battery:Battery Information
Battery ID 123456789GetacSDS-BAT
Manufacturer Getac
Serial Number 123456789
Chemistry LiP
Long Term 1
Sealed 0
Design Capacity 44000
Last Full Charge 43260
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported false
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 1401
Maximum Performance Percentage 100
Lowest Performance Percentage 35
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 1401
Maximum Performance Percentage 100
Lowest Performance Percentage 35
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 2
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 1401
Maximum Performance Percentage 100
Lowest Performance Percentage 35
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 3
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 1401
Maximum Performance Percentage 100
Lowest Performance Percentage 35
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Continue reading...
Analysis Results Errors
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Driver Name \FileSystem\srvnet
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_1058&PID_1102
Port Path 1,4,3
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_1A40&PID_0101
Port Path 1,4
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_046D&PID_C52B
Port Path 1,2
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_17E9&PID_4307
Port Path 12,1
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_2109&PID_2811
Port Path 1
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic SuperSpeed USB Hub
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_2109&PID_8110
Port Path 12
CPU Utilization
rocessor utilization is highThe average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 11.20
Platform Power Management Capabilities
CI Express Active-State Power Management (ASPM) DisabledPCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings
Platform Timer Resolution
latform Timer ResolutionThe default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10007
Maximum Timer Period (100ns units) 156250
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 8468
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
Power Policy
isplay timeout is long (On Battery)The display is configured to turn off after longer than 5 minutes.
Timeout (seconds) 600
USB Suspend:USB Device Rarely Entering Selective Suspend
This device intermittently entered the USB Selective Suspend state during the trace. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_9CB1
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_048D&PID_8386
Port Path 8
Time Suspended (%) 9
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 8468
Average Utilization (%) 1.85
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll 1.01
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.32
\SystemRoot\system32\ntoskrnl.exe 0.31
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 10848
Average Utilization (%) 1.66
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome.dll 0.96
\SystemRoot\system32\ntoskrnl.exe 0.25
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.18
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 7516
Average Utilization (%) 1.55
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll 0.56
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.32
\SystemRoot\system32\ntoskrnl.exe 0.25
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 996
Average Utilization (%) 0.80
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll 0.44
\SystemRoot\system32\ntoskrnl.exe 0.14
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.12
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name System
PID 4
Average Utilization (%) 0.65
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.29
\SystemRoot\system32\DRIVERS\bcmwl63a.sys 0.13
\SystemRoot\system32\hal.dll 0.07
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 3820
Average Utilization (%) 0.39
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.08
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\libglesv2.dll 0.06
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll 0.05
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 10752
Average Utilization (%) 0.37
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll 0.25
\SystemRoot\system32\ntoskrnl.exe 0.04
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.03
Information
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 8468
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced
Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}
Power Policy
ower Plan Personality (On Battery)The personality of the current power plan when the system is on battery power.
Personality Balanced
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Balance Video Quality and Power Savings
Power Policy
ower Plan Personality (Plugged In)The personality of the current power plan when the system is plugged in.
Personality Balanced
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
Battery:Battery Information
Battery ID 123456789GetacSDS-BAT
Manufacturer Getac
Serial Number 123456789
Chemistry LiP
Long Term 1
Sealed 0
Design Capacity 44000
Last Full Charge 43260
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported false
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilities
rocessor Power Management CapabilitiesEffective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 1401
Maximum Performance Percentage 100
Lowest Performance Percentage 35
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities
rocessor Power Management CapabilitiesEffective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 1401
Maximum Performance Percentage 100
Lowest Performance Percentage 35
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities
rocessor Power Management CapabilitiesEffective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 2
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 1401
Maximum Performance Percentage 100
Lowest Performance Percentage 35
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities
rocessor Power Management CapabilitiesEffective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 3
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 1401
Maximum Performance Percentage 100
Lowest Performance Percentage 35
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Continue reading...