"New OMEN by HP 16.1" laptop has Wi-Fi issues; it sometimes doesn't detect access points and shows 'Not Available.' Need help identifying and fixing t

  • Thread starter Thread starter ThuraiaM
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ThuraiaM

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"I have a new OMEN by HP 16.1 inch Gaming Laptop running Windows 11 Home, version 23H2. I'm experiencing issues with the Wi-Fi network adapter. Sometimes it fails to detect any access points in range and displays the message 'Not Available.'I checked the Event Viewer and found the following details:Device: PCI\VEN_10EC&DEV_C852&SUBSYS_88E5103C&REV_01\00E04CFFFEC8520100Driver Name: oem86.infService: rtwlane602Problem Status: 0xC00000E5Event ID: 411Log Name: Microsoft-Windows-Kernel-PnP/ConfigurationCould you please help me understand what might be causing this issue and how I can fi

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