New laptop, wifi disconnecting randomly

  • Thread starter Thread starter LauraW
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LauraW

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I just purchased this laptop. The problem I am having is that the wifi will randomly disconnect from my home network and will refuse to reconnect until I turn the wifi off completely, then turn it on again. Every other device on my network (xbox, phones, other computers, etc.) continue working just fine.I have shut down the laptop and rebooted the router and modem, but this did not help. I did try disabling my firewall and I do not have these disconnects. I am not as familiar with firewall settings, so I'm not sure what could be going on here? I also did make sure that the firmware for the eth

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