"New folder" not available after right-click and "save image as"

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the_steve_randolph

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I am running Windows 11 Pro with plenty of horsepower and disk space. For several months now, I have a problem that exists when trying to save a pic regardless of which browser I use. I right-click on the pic and the context menu pops up. I click on "save image as" and the File Explorer pops up to allow me to choose a folder for saving. The words "New folder" is at the top of the panel, but, nothing happens when I click on it. Why and how can I fix that?

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