New Computer crashing - need help identifying issue

  • Thread starter Thread starter TrickyLing
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TrickyLing

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I purchased a custom built computer through an online site (I can list which if anyone cares) and have had a ton of issues with it freezing/rebooting right out of the box. The company has been non-responsive, only suggesting that it's a software issue. The blue screen of death that pops up sometimes mentions a WHEA_UNCORRECTABLE_ERROR which I thought corresponded to some sort of hardware failure. I'm not familiar with windows 11 and I'm wondering if there are any event logs that can identify what exactly is the culprit. I found the event viewer but I'm not familiar with it and can't narrow

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