New Build: Nonstop issues with screen freezing, WHEA Logger ID #1 on every reboot

  • Thread starter Thread starter Scintillation
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Scintillation

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Hello, I built my computer exactly 1 month ago, and I would say on 10 days it has crashed by freezing the screen, no Blue Screen or forced shutdowns. It ran for 5 days without a crash until yesterday, when it froze when I tried to sleep the computer. Also I am getting WHEA Error Code 1 on every reboot.

I do not play games on this PC. Only web browsing, productivity, Visual Studio Code.

Here is my build: https://pcpartpicker.com/list/Hhf82V

They are all new except the GPU.

WHEA Error Logs: WHEA.zip

Event Viewer Logs: 4-14 Errors.evtx
Error Pictures: View: https://imgur.com/a/CvBlHOI


At first, I thought it was the graphics card (MSI R7 250 2GB), since it occasionally claims that amdkmdap has crashed. Nothing I have done fixes the issue.

Steps I have taken:


  1. Rollback AMD Drivers to 19.12.3


  2. Replace thermal paste on GPU.


  3. MSI Afterburner: 80% underclock on both VRAM and GPU. Increased fan speed to 55%


  4. Furmark stress test GPU for 30 mins; No crashes. Temp did go up to 65C, which is much higher than my usual.


  5. Intel Processor Diagnostic: Passed


  6. OCCT: 3D Test 30 Mins : Passed


  7. OCCT VRAM 95% Ram 1 hr: Passed


  8. OCCT Power 20 mins: Passed


  9. OCCT CPU : Large, extreme, variable : 20 mins Passed


  10. Remove XMP, clock RAM at 2666.


  11. Memtest86: 2 x 4 cycles Passed.

I am at a loss as to what is causing these crashes/freezes. I feel like I have done the appropriate troubleshooting steps, yet I cannot find out the problem.

Could it be GPU/RAM? Any help is appreciated.
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