Network problems - ethernet over powerline

  • Thread starter Thread starter JohanDerycke
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JohanDerycke

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Hi,


Here's hoping someone can help me with connection issues...


I'm running Windows10 Pro 64bit on my workstation. Connected to internet via ethernet cable which is connected to Devolo powerline adapter.

This has worked fine for almost 2 years now but since 2 months I'm having issues.

My network is not recognized anymore (used to be "Devolo ####", now just named "Network"), neither are any other networks in the neighbourhood, which used to be listed too.


I am, however, most of the times connected to the internet after startup... until all the sudden I will lose connection and I have to reboot to be able to go online again. It can take 10min before I lose connection or 10 hours.


When I disconnect the ethernet cable, I am unable to find any networks.


I've tried everything I found online to try to fix this:

updated drivers for network adapter, as well as all windows updates that windows finds when looking for updates.

uninstalled/reinstalled adapter,

letting windows troubleshooter find issues: none found.

Checked DHCP settings, etc.

I uninstalled all software I'm not using anyway. I disabled as many startup apps as possible.

I checked for viruses, also tried with disabled antivirus-app (Bitdefender),

I disabled ipv6

updated firmware on powerline adapters. Devolo app says all are working fine.

reset the powerline adapter.

I even upgraded my modem to a newer model provided by my internet provider.

None of the above actions resolved the issue.


I have 8 machines to the powerline network, none have any issues except my workstation for which network data I post below.


Can someone please help me?

I don't really care about how my network is named, but it's really irritating to lose connection at random times, having to reboot.

My tablet and phone do find the powerline network via wifi, so I know it's not the powerline adapter.

Any tips on checks I could do, or other actions that could help are greatly appreciated.

I am desparate enough to start thinking my hardware is not functioning as it should, which would be a shame because the pc is only 2 years old.


System data:

Windows version 1909 (OS build 18363.836)


Here is the network:

5caeb02c-ab24-4769-a715-b3f389cddd7f?upload=true.png


Diagnose details:

Details about network adapter diagnosis:

Network adapter Ethernet driver information:

Description . . . . . . . . . . : Intel(R) Ethernet Connection (2) I219-V
Manufacturer . . . . . . . . . : Intel Corporation
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 12.17.10.8
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\net1ic64.inf
Inf File Date . . . . . . . . . : 19 March 2019 04:43:34
Section Name . . . . . . . . . : E15B8.10.0.1
Hardware ID . . . . . . . . . . : pci\ven_8086&dev_15b8
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 14


Network properties:

Name: Ethernet

Description: Intel(R) Ethernet Connection (2) I219-V

Physical address (MAC): 40:8d:5c:5e:66:25

Status: Operational

Maximum transmission unit: 1500

Link speed (Receive/Transmit): 1000/1000 (Mbps)

DHCP enabled: Yes

DHCP servers: 192.168.0.1

DHCP lease obtained: ‎woensdag ‎20 ‎mei ‎2020 19:26:41

DHCP lease expires: ‎woensdag ‎20 ‎mei ‎2020 20:26:41

IPv4 address: 192.168.0.170/24

IPv6 address: 2a02:1811:417:5a00:b119:f44c:bc1d:c5da/64, 2a02:1811:417:5a00:f529:6233:f234:c368/128, fe80::b119:f44c:bc1d:c5da%11/64

Default gateway: fe80::362c:c4ff:fe87:d2c5%11, 192.168.0.1

DNS servers: 195.130.131.1, 195.130.130.1, 2a02:1800:100::41:2, 2a02:1800:100::41:1

DNS domain name: home

DNS connection suffix: home

DNS search suffix list: telenet.be

Network name: Network

Network category: Private

Connectivity (IPv4/IPv6): Connected to Internet





Name: Ethernet 3

Description: Remote NDIS based Internet Sharing Device #2

Physical address (MAC): e2:a1:1b:21:fe:6d

Status: Not Present

Maximum transmission unit: 0

Connectivity (IPv4/IPv6): Disconnected



7b976fd9-026c-4794-bebd-b8b6dbc5469e?upload=true.png



Pinging 8.8.8.8 with 32 bytes of data:

Reply from 8.8.8.8: bytes=32 time=20ms TTL=55

Reply from 8.8.8.8: bytes=32 time=22ms TTL=55

Reply from 8.8.8.8: bytes=32 time=15ms TTL=55

Reply from 8.8.8.8: bytes=32 time=18ms TTL=55



Ping statistics for 8.8.8.8:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 15ms, Maximum = 22ms, Average = 18ms


pinging to a website also works while I'm connected to "Network" network.


Please help?

Thanks in advance!

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