Network hardware status not present/disconnected

  • Thread starter Thread starter Becca A. - STU0
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Becca A. - STU0

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My laptop has already been finnicky, sometimes the screen will go black and turns off if I grab it from underneath or even touch it, in this case. This time, it showed a few glitches on the black screen, turned off, then started to restart itself. Once it successfully restarted itself, which took longer than usual, my laptop was not able to connect to wifi. All of the hardware under network and internet now says that its status is not present, and the connectivity is disconnected. I reset my network and tried restarting, however none of this solved the issue. I purchased this laptop in June, a

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