.NET update will not install

[JonathanL]

I have an XP system that I just rebuilt that will not install Microsoft .NET

Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server

2003, and Windows XP (KB974417).



The system is running XP Media Center Edition SP3 and is part of a small

domain. No other XP systems (a mixture of Pro and MCE) have this problem.



All other .NET versions with their service packs and updates have installed

with no problem. This includes .NET Framework 2.0 SP2 KB958481 and KB976569.

It's only KB974417 that will not install.



I have Googled this problem and I believe I have tried every suggestion I've

found. This includes removing all .NET using the dotnetfx cleanup tool and

then reinstalling them in the order of .NET 3.5, .NET 1.1, then .NET 1.1 SP1.

The .NET 3.5 SP1 also installs 2.0 SP2 and 3.0 SP2.



I'm using WSUS on the domain and it shows the install as failed. When I

tried to manually install the update via Windows Update I get the Event Log

error "Installation Failure: Windows failed to install the following update

with error 0x80070643: Microsoft .NET Framework 2.0 Service Pack 2 Security

Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417)."



Downloading from MS and manually installing KB974417

(NDP20SP2-KB974417-x86.exe) gives me the message "None of the products that

are addressed by this software update are installed on this computer. Click

Cancel to exit setup."



What can I do to get this update installed? It was installed prior to the

rebuild and the only thing changed hardware-wise is the new hard drive (old

one died).



Jonathan

 

[Mark Adams]

"JonathanL" wrote:



> I have an XP system that I just rebuilt that will not install Microsoft .NET

> Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server

> 2003, and Windows XP (KB974417).

>

> The system is running XP Media Center Edition SP3 and is part of a small

> domain. No other XP systems (a mixture of Pro and MCE) have this problem.

>

> All other .NET versions with their service packs and updates have installed

> with no problem. This includes .NET Framework 2.0 SP2 KB958481 and KB976569.

> It's only KB974417 that will not install.

>

> I have Googled this problem and I believe I have tried every suggestion I've

> found. This includes removing all .NET using the dotnetfx cleanup tool and

> then reinstalling them in the order of .NET 3.5, .NET 1.1, then .NET 1.1 SP1.

> The .NET 3.5 SP1 also installs 2.0 SP2 and 3.0 SP2.







I think you need to install 1.1 and 1.1 SP1 first, then apply 3.5.







>

> I'm using WSUS on the domain and it shows the install as failed. When I

> tried to manually install the update via Windows Update I get the Event Log

> error "Installation Failure: Windows failed to install the following update

> with error 0x80070643: Microsoft .NET Framework 2.0 Service Pack 2 Security

> Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417)."

>

> Downloading from MS and manually installing KB974417

> (NDP20SP2-KB974417-x86.exe) gives me the message "None of the products that

> are addressed by this software update are installed on this computer. Click

> Cancel to exit setup."

>

> What can I do to get this update installed? It was installed prior to the

> rebuild and the only thing changed hardware-wise is the new hard drive (old

> one died).

>

> Jonathan

 

[PA Bear [MS MVP]]

WSUS newsgroup:

news://msnews.microsoft.com/microsoft.public.windows.server.update_services



WSUS Forum:

http://social.technet.microsoft.com/Forums/en-US/winserverwsus/threads



You might see...



When installing updates using Windows update or Microsoft Update you may

receive Error 0x643 or 0x80070643 (23 Oct-09; ignore the error numbers, if

need be)

http://support.microsoft.com/kb/976982



Or you could...



See the "How to obtain help" section of

http://support.microsoft.com/kb/974417



For home users [ONLY!], no-charge support is available by calling

1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United

States and in Canada or by contacting your local Microsoft subsidiary.

There is no-charge for support calls that are associated with security

updates. When you call, clearly state that your problem is related to a

Security Update and cite the update's KB number (e.g., KB974417).



Or you can...



Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527



The Consumer Security Support home page & Microsoft Update Solution Center

also offer support options

https://consumersecuritysupport.microsoft.com/

http://support.microsoft.com/ph/6527#tab3



For more information about how to contact your local Microsoft subsidiary

for security update support issues, visit the International Support Web

site: http://support.microsoft.com/common/international.aspx



For enterprise customers, support for security updates is available through

your usual support contacts.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002







JonathanL wrote:

> I have an XP system that I just rebuilt that will not install Microsoft

> .NET

> Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows

> Server 2003, and Windows XP (KB974417).

>

> The system is running XP Media Center Edition SP3 and is part of a small

> domain. No other XP systems (a mixture of Pro and MCE) have this problem.

>

> All other .NET versions with their service packs and updates have

> installed

> with no problem. This includes .NET Framework 2.0 SP2 KB958481 and

> KB976569.

> It's only KB974417 that will not install.

>

> I have Googled this problem and I believe I have tried every suggestion

> I've

> found. This includes removing all .NET using the dotnetfx cleanup tool and

> then reinstalling them in the order of .NET 3.5, .NET 1.1, then .NET 1.1

> SP1. The .NET 3.5 SP1 also installs 2.0 SP2 and 3.0 SP2.

>

> I'm using WSUS on the domain and it shows the install as failed. When I

> tried to manually install the update via Windows Update I get the Event

> Log

> error "Installation Failure: Windows failed to install the following

> update

> with error 0x80070643: Microsoft .NET Framework 2.0 Service Pack 2

> Security

> Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417)."

>

> Downloading from MS and manually installing KB974417

> (NDP20SP2-KB974417-x86.exe) gives me the message "None of the products

> that

> are addressed by this software update are installed on this computer.

> Click

> Cancel to exit setup."

>

> What can I do to get this update installed? It was installed prior to the

> rebuild and the only thing changed hardware-wise is the new hard drive

> (old

> one died).

>

> Jonathan

 

[JonathanL]

According to KB976982, 3.5 must be installed first. I don't know why, but

that's what it says.



Jonathan



"Mark Adams" wrote:



>

>

> "JonathanL" wrote:

>

> > I have an XP system that I just rebuilt that will not install Microsoft .NET

> > Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server

> > 2003, and Windows XP (KB974417).

> >

> > The system is running XP Media Center Edition SP3 and is part of a small

> > domain. No other XP systems (a mixture of Pro and MCE) have this problem.

> >

> > All other .NET versions with their service packs and updates have installed

> > with no problem. This includes .NET Framework 2.0 SP2 KB958481 and KB976569.

> > It's only KB974417 that will not install.

> >

> > I have Googled this problem and I believe I have tried every suggestion I've

> > found. This includes removing all .NET using the dotnetfx cleanup tool and

> > then reinstalling them in the order of .NET 3.5, .NET 1.1, then .NET 1.1 SP1.

> > The .NET 3.5 SP1 also installs 2.0 SP2 and 3.0 SP2.

>

>

>

> I think you need to install 1.1 and 1.1 SP1 first, then apply 3.5.

>

>

>

> >

> > I'm using WSUS on the domain and it shows the install as failed. When I

> > tried to manually install the update via Windows Update I get the Event Log

> > error "Installation Failure: Windows failed to install the following update

> > with error 0x80070643: Microsoft .NET Framework 2.0 Service Pack 2 Security

> > Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417)."

> >

> > Downloading from MS and manually installing KB974417

> > (NDP20SP2-KB974417-x86.exe) gives me the message "None of the products that

> > are addressed by this software update are installed on this computer. Click

> > Cancel to exit setup."

> >

> > What can I do to get this update installed? It was installed prior to the

> > rebuild and the only thing changed hardware-wise is the new hard drive (old

> > one died).

> >

> > Jonathan

 

[JonathanL]

I really don't think this is a WSUS problem since I've tried to install the

update from Windows Update as well as downloading the standalone KB exe and

running that.



Also, KB 976982 is one of the articles I followed trying to resolve this.

That's where I mainly got the idea of doing what I outlined in my original

post. It didn't help.



So I'm still back at square one. No other PC in this domain had this problem

including this one before I rebuilt it. It's only since I rebuilt it that

this KB will not install. I know there must be something that needs to be

done within Windows, either a registry tweak or something.



Jonathan



"PA Bear [MS MVP]" wrote:



> WSUS newsgroup:

> news://msnews.microsoft.com/microsoft.public.windows.server.update_services

> WSUS Forum:

> http://social.technet.microsoft.com/Forums/en-US/winserverwsus/threads

>

> You might see...

>

> When installing updates using Windows update or Microsoft Update you may

> receive Error 0x643 or 0x80070643 (23 Oct-09; ignore the error numbers, if

> need be)

> http://support.microsoft.com/kb/976982

>

> Or you could...

>

> See the "How to obtain help" section of

> http://support.microsoft.com/kb/974417

>

> For home users [ONLY!], no-charge support is available by calling

> 1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United

> States and in Canada or by contacting your local Microsoft subsidiary.

> There is no-charge for support calls that are associated with security

> updates. When you call, clearly state that your problem is related to a

> Security Update and cite the update's KB number (e.g., KB974417).

>

> Or you can...

>

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

>

> The Consumer Security Support home page & Microsoft Update Solution Center

> also offer support options

> https://consumersecuritysupport.microsoft.com/

> http://support.microsoft.com/ph/6527#tab3

>

> For more information about how to contact your local Microsoft subsidiary

> for security update support issues, visit the International Support Web

> site: http://support.microsoft.com/common/international.aspx

>

> For enterprise customers, support for security updates is available through

> your usual support contacts.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Client - since 2002

>

>

>

> JonathanL wrote:

> > I have an XP system that I just rebuilt that will not install Microsoft

> > .NET

> > Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows

> > Server 2003, and Windows XP (KB974417).

> >

> > The system is running XP Media Center Edition SP3 and is part of a small

> > domain. No other XP systems (a mixture of Pro and MCE) have this problem.

> >

> > All other .NET versions with their service packs and updates have

> > installed

> > with no problem. This includes .NET Framework 2.0 SP2 KB958481 and

> > KB976569.

> > It's only KB974417 that will not install.

> >

> > I have Googled this problem and I believe I have tried every suggestion

> > I've

> > found. This includes removing all .NET using the dotnetfx cleanup tool and

> > then reinstalling them in the order of .NET 3.5, .NET 1.1, then .NET 1.1

> > SP1. The .NET 3.5 SP1 also installs 2.0 SP2 and 3.0 SP2.

> >

> > I'm using WSUS on the domain and it shows the install as failed. When I

> > tried to manually install the update via Windows Update I get the Event

> > Log

> > error "Installation Failure: Windows failed to install the following

> > update

> > with error 0x80070643: Microsoft .NET Framework 2.0 Service Pack 2

> > Security

> > Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417)."

> >

> > Downloading from MS and manually installing KB974417

> > (NDP20SP2-KB974417-x86.exe) gives me the message "None of the products

> > that

> > are addressed by this software update are installed on this computer.

> > Click

> > Cancel to exit setup."

> >

> > What can I do to get this update installed? It was installed prior to the

> > rebuild and the only thing changed hardware-wise is the new hard drive

> > (old

> > one died).

> >

> > Jonathan

>

> .

>

 

[PA Bear [MS MVP]]

Repost:

>> See the "How to obtain help" section of

>> http://support.microsoft.com/kb/974417



JonathanL wrote:

> I really don't think this is a WSUS problem since I've tried to install

> the

> update from Windows Update as well as downloading the standalone KB exe

> and

> running that.

>

> Also, KB 976982 is one of the articles I followed trying to resolve this.

> That's where I mainly got the idea of doing what I outlined in my original

> post. It didn't help.

>

> So I'm still back at square one. No other PC in this domain had this

> problem

> including this one before I rebuilt it. It's only since I rebuilt it that

> this KB will not install. I know there must be something that needs to be

> done within Windows, either a registry tweak or something.

>

> Jonathan

>

> "PA Bear [MS MVP]" wrote:

>> WSUS newsgroup:

>> news://msnews.microsoft.com/microsoft.public.windows.server.update_services

>> WSUS Forum:

>> http://social.technet.microsoft.com/Forums/en-US/winserverwsus/threads

>>

>> You might see...

>>

>> When installing updates using Windows update or Microsoft Update you may

>> receive Error 0x643 or 0x80070643 (23 Oct-09; ignore the error numbers,

>> if

>> need be)

>> http://support.microsoft.com/kb/976982

>>

>> Or you could...

>>

>> See the "How to obtain help" section of

>> http://support.microsoft.com/kb/974417

>>

>> For home users [ONLY!], no-charge support is available by calling

>> 1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the

>> United

>> States and in Canada or by contacting your local Microsoft subsidiary.

>> There is no-charge for support calls that are associated with security

>> updates. When you call, clearly state that your problem is related to a

>> Security Update and cite the update's KB number (e.g., KB974417).

>>

>> Or you can...

>>

>> Start a free Windows Update support incident request:

>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>

>> The Consumer Security Support home page & Microsoft Update Solution

>> Center

>> also offer support options

>> https://consumersecuritysupport.microsoft.com/

>> http://support.microsoft.com/ph/6527#tab3

>>

>> For more information about how to contact your local Microsoft subsidiary

>> for security update support issues, visit the International Support Web

>> site: http://support.microsoft.com/common/international.aspx

>>

>> For enterprise customers, support for security updates is available

>> through

>> your usual support contacts.

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Client - since 2002

>>

>>

>>

>> JonathanL wrote:

>>> I have an XP system that I just rebuilt that will not install Microsoft

>>> .NET

>>> Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows

>>> Server 2003, and Windows XP (KB974417).

>>>

>>> The system is running XP Media Center Edition SP3 and is part of a small

>>> domain. No other XP systems (a mixture of Pro and MCE) have this

>>> problem.

>>>

>>> All other .NET versions with their service packs and updates have

>>> installed

>>> with no problem. This includes .NET Framework 2.0 SP2 KB958481 and

>>> KB976569.

>>> It's only KB974417 that will not install.

>>>

>>> I have Googled this problem and I believe I have tried every suggestion

>>> I've

>>> found. This includes removing all .NET using the dotnetfx cleanup tool

>>> and

>>> then reinstalling them in the order of .NET 3.5, .NET 1.1, then .NET 1.1

>>> SP1. The .NET 3.5 SP1 also installs 2.0 SP2 and 3.0 SP2.

>>>

>>> I'm using WSUS on the domain and it shows the install as failed. When I

>>> tried to manually install the update via Windows Update I get the Event

>>> Log

>>> error "Installation Failure: Windows failed to install the following

>>> update

>>> with error 0x80070643: Microsoft .NET Framework 2.0 Service Pack 2

>>> Security

>>> Update for Windows 2000, Windows Server 2003, and Windows XP

>>> (KB974417)."

>>>

>>> Downloading from MS and manually installing KB974417

>>> (NDP20SP2-KB974417-x86.exe) gives me the message "None of the products

>>> that

>>> are addressed by this software update are installed on this computer.

>>> Click

>>> Cancel to exit setup."

>>>

>>> What can I do to get this update installed? It was installed prior to

>>> the

>>> rebuild and the only thing changed hardware-wise is the new hard drive

>>> (old

>>> one died).

>>>

>>> Jonathan

>>

>> .

 

[HotSpot Computing]

I am having the exact same problem. Replaced a hard drive, reinstalled

Windows XP Pro SP3 from a Dell OEM CD, added to a domain simply to allow WSUS

to work it's magic, and reliably getting failures with the same error codes

on this one update.



I first was receiving the error after installing from an Windows XP Pro SP2

CD (couldn't find the SP3 flavor) so today just decided to wipe AGAIN and

reinstall from the SP3 disc I found. When I run manually, I get the "None of

the products that are addressed by this software update are installed on this

computer. Click Cancel to exit setup." message.



Apart from calling Microsoft or opening a ticket, does anyone have a

solution or any further update on this issue?



"PA Bear [MS MVP]" wrote:



> Repost:

> >> See the "How to obtain help" section of

> >> http://support.microsoft.com/kb/974417

>

> JonathanL wrote:

> > I really don't think this is a WSUS problem since I've tried to install

> > the

> > update from Windows Update as well as downloading the standalone KB exe

> > and

> > running that.

> >

> > Also, KB 976982 is one of the articles I followed trying to resolve this.

> > That's where I mainly got the idea of doing what I outlined in my original

> > post. It didn't help.

> >

> > So I'm still back at square one. No other PC in this domain had this

> > problem

> > including this one before I rebuilt it. It's only since I rebuilt it that

> > this KB will not install. I know there must be something that needs to be

> > done within Windows, either a registry tweak or something.

> >

> > Jonathan

> >

> > "PA Bear [MS MVP]" wrote:

> >> WSUS newsgroup:

> >> news://msnews.microsoft.com/microsoft.public.windows.server.update_services

> >> WSUS Forum:

> >> http://social.technet.microsoft.com/Forums/en-US/winserverwsus/threads

> >>

> >> You might see...

> >>

> >> When installing updates using Windows update or Microsoft Update you may

> >> receive Error 0x643 or 0x80070643 (23 Oct-09; ignore the error numbers,

> >> if

> >> need be)

> >> http://support.microsoft.com/kb/976982

> >>

> >> Or you could...

> >>

> >> See the "How to obtain help" section of

> >> http://support.microsoft.com/kb/974417

> >>

> >> For home users [ONLY!], no-charge support is available by calling

> >> 1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the

> >> United

> >> States and in Canada or by contacting your local Microsoft subsidiary.

> >> There is no-charge for support calls that are associated with security

> >> updates. When you call, clearly state that your problem is related to a

> >> Security Update and cite the update's KB number (e.g., KB974417).

> >>

> >> Or you can...

> >>

> >> Start a free Windows Update support incident request:

> >> https://support.microsoft.com/oas/default.aspx?gprid=6527

> >>

> >> The Consumer Security Support home page & Microsoft Update Solution

> >> Center

> >> also offer support options

> >> https://consumersecuritysupport.microsoft.com/

> >> http://support.microsoft.com/ph/6527#tab3

> >>

> >> For more information about how to contact your local Microsoft subsidiary

> >> for security update support issues, visit the International Support Web

> >> site: http://support.microsoft.com/common/international.aspx

> >>

> >> For enterprise customers, support for security updates is available

> >> through

> >> your usual support contacts.

> >> --

> >> ~Robear Dyer (PA Bear)

> >> MS MVP-IE, Mail, Security, Windows Client - since 2002

> >>

> >>

> >>

> >> JonathanL wrote:

> >>> I have an XP system that I just rebuilt that will not install Microsoft

> >>> .NET

> >>> Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows

> >>> Server 2003, and Windows XP (KB974417).

> >>>

> >>> The system is running XP Media Center Edition SP3 and is part of a small

> >>> domain. No other XP systems (a mixture of Pro and MCE) have this

> >>> problem.

> >>>

> >>> All other .NET versions with their service packs and updates have

> >>> installed

> >>> with no problem. This includes .NET Framework 2.0 SP2 KB958481 and

> >>> KB976569.

> >>> It's only KB974417 that will not install.

> >>>

> >>> I have Googled this problem and I believe I have tried every suggestion

> >>> I've

> >>> found. This includes removing all .NET using the dotnetfx cleanup tool

> >>> and

> >>> then reinstalling them in the order of .NET 3.5, .NET 1.1, then .NET 1.1

> >>> SP1. The .NET 3.5 SP1 also installs 2.0 SP2 and 3.0 SP2.

> >>>

> >>> I'm using WSUS on the domain and it shows the install as failed. When I

> >>> tried to manually install the update via Windows Update I get the Event

> >>> Log

> >>> error "Installation Failure: Windows failed to install the following

> >>> update

> >>> with error 0x80070643: Microsoft .NET Framework 2.0 Service Pack 2

> >>> Security

> >>> Update for Windows 2000, Windows Server 2003, and Windows XP

> >>> (KB974417)."

> >>>

> >>> Downloading from MS and manually installing KB974417

> >>> (NDP20SP2-KB974417-x86.exe) gives me the message "None of the products

> >>> that

> >>> are addressed by this software update are installed on this computer.

> >>> Click

> >>> Cancel to exit setup."

> >>>

> >>> What can I do to get this update installed? It was installed prior to

> >>> the

> >>> rebuild and the only thing changed hardware-wise is the new hard drive

> >>> (old

> >>> one died).

> >>>

> >>> Jonathan

> >>

> >> .

>

> .

>

 

[undisclosed]

Hi there,

Had the same problem. This is what I did to fix:



I've found that you need to un-install KB976569 (released

2/23/10), then install 974417. Then you can re-install 976569.





--

stan650

 

[Happy Camper]

Bingo!!





"undisclosed" wrote:



>

> Hi there,

> Had the same problem. This is what I did to fix:

>

> I've found that you need to un-install KB976569 (released

> 2/23/10), then install 974417. Then you can re-install 976569.

>

>

> --

> stan650

> .

>

 

[PA Bear [MS MVP]]

What did you win?



Happy Camper wrote:

> Bingo!!

>

>

> "undisclosed" wrote:

>

>>

>> Hi there,

>> Had the same problem. This is what I did to fix:

>>

>> I've found that you need to un-install KB976569 (released

>> 2/23/10), then install 974417. Then you can re-install 976569.

>>

>>

>> --

>> stan650

>> .

 

[tvissoc]

Happy Camper;1192088 Wrote:

> Bingo!!

>

>

> "undisclosed" wrote:

>

> >

> > Hi there,

> > Had the same problem. This is what I did to fix:

> >

> > I've found that you need to un-install KB976569 (released

> > 2/23/10), then install 974417. Then you can re-install 976569.

> >

> >

> > --

> > stan650

> > .

> >



Wish my solution was that simple. It seems that I have both of those

updates queued for install, but neither will install. It seems that

.net 2.0 SP2 is not installed, nor can it be installed. I guess I'm

down to just ignoring the updates, or I'll be stripping out the .net

goodies and reinstalling.

 

[Michael]

"tvissoc" wrote in message

news:tvissoc.4auo2k@no.email.invalid...

>

> Happy Camper;1192088 Wrote:

>> Bingo!!

>>

>>

>> "undisclosed" wrote:

>>

>> >

>> > Hi there,

>> > Had the same problem. This is what I did to fix:

>> >

>> > I've found that you need to un-install KB976569 (released

>> > 2/23/10), then install 974417. Then you can re-install 976569.

>> >

>> >

>> > --

>> > stan650

>> > .

>> >

>

> Wish my solution was that simple. It seems that I have both of those

> updates queued for install, but neither will install. It seems that

> net 2.0 SP2 is not installed, nor can it be installed. I guess I'm

> down to just ignoring the updates, or I'll be stripping out the .net

> goodies and reinstalling.



....or you can do the intelligent thing and start a new post explaining your

problem, including your OS, SP level, architecture, KB# & error code.

--





"Don't pick a fight with an old man.

If he is too old to fight, he'll just kill you."