need help with freeze up, blasts past chkdsk

  • Thread starter Thread starter ToddAndMargo
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T

ToddAndMargo

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Hi All,



XP-Pro-Sp3



I have a customer whose compute will randomly freeze up on

him after ~ 1-1/2 hour of operation, for no particular reason.

And, usually when he is away from it.



Here is what I have done to trouble shoot:



1) screen saver = none



2) power mode = always on



3) ran for five solid days without a problem on

Fedora Live CD (Linux) without a freeze up. If

you are unfamiliar with Fedora Live CD:



a) it does not use the hard drive



b) although is does use RAM, it masks off

bad memory as a phony process. (Unlike

Windows that just corrupts or crashes.)

User's memory is non-ECC.



4) ran "chkdsk c: /r", answered "y" and rebooted. Chkdsk

never ran and the computer reboot as normal.



So, here is what I am thinking, the problem is isolated to



1) memory

2) hard drive (physical)

3) contents of the hard drive (Windows)



I think the big clue here is that is can not run chkdsk.

Hmmmm. What would keep chkdsk from running?



Any suggestions will be most appreciated.



Many thanks,

-T
 
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