Need help to resolve a "Microsoft .NET Framework" error. Says Unhandled exception occured in your application

[JF9800]

What does this mean? How do I fix it?


"Microsoft .NET Framework" error:


See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.



************** Exception Text **************

System.Xml.XmlException: Invalid XML document. The document does not have a root element.

at System.Xml.XmlDocument.Save(String filename)

at HPSSFUpdater.UpgradeUpdater.IsUpdateNeeded()

at HPSSFUpdater.View.MainWindow._bgWorker_DoWork(Object sender, DoWorkEventArgs e)

at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)

at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)





************** Loaded Assemblies **************

mscorlib

Assembly Version: 4.0.0.0

Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C

CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll

----------------------------------------

HPSSFUpdater

Assembly Version: 8.11.0.1

Win32 Version: 8.11.0.1

CodeBase: file:///C:/Program%20Files%20(x86)/Hewlett-Packard/HP%20Support%20Solutions/Modules/HPSSFUpdater.exe

----------------------------------------

System

Assembly Version: 4.0.0.0

Win32 Version: 4.8.4200.0 built by: NET48REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

System.Windows.Forms

Assembly Version: 4.0.0.0

Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

----------------------------------------

System.Drawing

Assembly Version: 4.0.0.0

Win32 Version: 4.8.3752.0 built by: NET48REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

----------------------------------------

System.Configuration

Assembly Version: 4.0.0.0

Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

----------------------------------------

System.Core

Assembly Version: 4.0.0.0

Win32 Version: 4.8.4220.0 built by: NET48REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

----------------------------------------

System.Xml

Assembly Version: 4.0.0.0

Win32 Version: 4.8.3752.0 built by: NET48REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

----------------------------------------

WindowsBase

Assembly Version: 4.0.0.0

Win32 Version: 4.8.4220.0 built by: NET48REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll

----------------------------------------

HP.SSF.Config

Assembly Version: 3.6.6.0

Win32 Version: 3.6.6.0

CodeBase: file:///C:/Program%20Files%20(x86)/Hewlett-Packard/HP%20Support%20Solutions/Modules/UpdaterTemp/HPSSFUpdater/HP.SSF.Config1.dll

----------------------------------------

HP.SupportFramework.Common

Assembly Version: 8.0.0.0

Win32 Version: 8.14.49.15

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/HP.SupportFramework.Common/8.0.0.0__41bdec5abf54f6dc/HP.SupportFramework.Common.dll

----------------------------------------



************** JIT Debugging **************

To enable just-in-time (JIT) debugging, the .config file for this

application or computer (machine.config) must have the

jitDebugging value set in the system.windows.forms section.

The application must also be compiled with debugging

enabled.



For example:



<configuration>

<system.windows.forms jitDebugging="true" />

</configuration>



When JIT debugging is enabled, any unhandled exception

will be sent to the JIT debugger registered on the computer

rather than be handled by this dialog box.

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