Need help retrieving BitLocker recovery key

  • Thread starter Thread starter Hannah Berkheimer
  • Start date Start date
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Hannah Berkheimer

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I powered in my computer and got a screen saying that I need to enter a Bitlocker recovery key which I would get by logging onto my Microsoft account. When I tried to log onto the personal one that is attached to my laptop I’m getting a screen that says something went wrong and to try again (I did, multiple times). I’m currently using my school MS account to post this via my cell phone. How do I get resolve this? I need my computer for class….

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