Need help in finding a solution for VIDEO_DXGKRNL_FATAL_ERROR that causes my laptop to restart randomly

  • Thread starter Thread starter Sibesh
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Sibesh

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Hi,Issue: The laptop restarts randomly due to VIDEO_DXGKRNL_FATAL_ERROR while playing games.Description: Restart usually occurs when I am using Edge/Chrome while playing a video game. It doesn't show any error or something; it just restarts.I have added my system info and event viewer logs of the crash(The computer has rebooted from a bugcheck.), .dmp file for the crash details and the analysis of .dmp file using WinDbg and hardware scan using Lenovo Vantage in this onedrive link - Crash DetailsSolutions tried: Done an in-place upgrade of Windows, Uninstalled NVID

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