Need Assistance with BSODs IRQL_NOT_LESS_OR_EQUAL

  • Thread starter Thread starter KeungR
  • Start date Start date
K

KeungR

Guest
This is a Lenovo X390 laptop (Win10 1909) and there are BSOD recently.


Below is the minidump result from WinDbg.


Use !analyze -v to get detailed debugging information.



BugCheck A, {467, 2, 1, fffff806534a1013}



*** WARNING: Unable to verify timestamp for win32k.sys

*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

Probably caused by : memory_corruption



Followup: memory_corruption

---------



7: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



IRQL_NOT_LESS_OR_EQUAL (a)

An attempt was made to access a pageable (or completely invalid) address at an

interrupt request level (IRQL) that is too high. This is usually

caused by drivers using improper addresses.

If a kernel debugger is available get the stack backtrace.

Arguments:

Arg1: 0000000000000467, memory referenced

Arg2: 0000000000000002, IRQL

Arg3: 0000000000000001, bitfield :

bit 0 : value 0 = read operation, 1 = write operation

bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)

Arg4: fffff806534a1013, address which referenced memory



Debugging Details:

------------------





DUMP_CLASS: 1



DUMP_QUALIFIER: 400



BUILD_VERSION_STRING: 10.0.18362.836 (WinBuild.160101.0800)



DUMP_TYPE: 2



BUGCHECK_P1: 467



BUGCHECK_P2: 2



BUGCHECK_P3: 1



BUGCHECK_P4: fffff806534a1013



WRITE_ADDRESS: fffff806539733b8: Unable to get MiVisibleState

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

0000000000000467



CURRENT_IRQL: 2



FAULTING_IP:

nt!KeAcquireSpinLockRaiseToDpc+53

fffff806`534a1013 f0480fba2b00 lock bts qword ptr [rbx],0



CPU_COUNT: 8



CPU_MHZ: 900



CPU_VENDOR: GenuineIntel



CPU_FAMILY: 6



CPU_MODEL: 8e



CPU_STEPPING: c



CUSTOMER_CRASH_COUNT: 1



DEFAULT_BUCKET_ID: CODE_CORRUPTION



BUGCHECK_STR: AV



PROCESS_NAME: System



ANALYSIS_SESSION_HOST:



ANALYSIS_SESSION_TIME: 07-09-2020 13:47:06.0285



ANALYSIS_VERSION: 10.0.15063.137 amd64fre



TRAP_FRAME: ffff810d9d2874b0 -- (.trap 0xffff810d9d2874b0)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000

rdx=000000000000000f rsi=0000000000000000 rdi=0000000000000000

rip=fffff806534a1013 rsp=ffff810d9d287640 rbp=000000000000001f

r8=0000000000000001 r9=ffffe3069e3ec040 r10=fffff806534a0fc0

r11=ffffe30685681040 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0 nv up ei pl zr na po nc

nt!KeAcquireSpinLockRaiseToDpc+0x53:

fffff806`534a1013 f0480fba2b00 lock bts qword ptr [rbx],0 ds:00000000`00000000=????????????????

Resetting default scope



LAST_CONTROL_TRANSFER: from fffff806535d41e9 to fffff806535c2390



STACK_TEXT:

ffff810d`9d287368 fffff806`535d41e9 : 00000000`0000000a 00000000`00000467 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx

ffff810d`9d287370 fffff806`535d0529 : ffff810d`9d2875c0 fffff806`5347d034 ffffe306`85c7f870 ffff810d`9d2875c0 : nt!KiBugCheckDispatch+0x69

ffff810d`9d2874b0 fffff806`534a1013 : ffffe306`85c7f870 fffff806`55f7b130 ffffe306`8ded3800 fffff806`55f7159e : nt!KiPageFault+0x469

ffff810d`9d287640 fffff806`60714e7e : 00000000`00000467 00000000`0000000f 00000000`00000001 00000000`000000ae : nt!KeAcquireSpinLockRaiseToDpc+0x53

ffff810d`9d287670 fffff806`606e5aed : ffffe306`8e496f20 ffffe306`8ded3800 ffffe306`9af4db10 00000000`00000000 : USBXHCI!ESM_AddEvent+0x2a

ffff810d`9d2876b0 fffff806`606df0c0 : ffffe306`88b813a0 00000000`00000000 00000000`00000000 ffffe306`85c7f870 : USBXHCI!DeviceSlot_ControllerResetPreReset+0x61

ffff810d`9d2876e0 fffff806`606e1f48 : ffffe306`88998960 00000000`ebe00020 fffff806`60726501 00001cf9`77667748 : USBXHCI!Controller_InternalReset+0x124

ffff810d`9d287740 fffff806`60778422 : ffffe306`8df88c18 ffffe306`8df88c18 ffffe306`85002340 ffffe306`000005ff : USBXHCI!Controller_UcxEvtReset+0x58

ffff810d`9d2877a0 fffff806`60778124 : fffff806`60726501 ffffe306`8df88c18 ffffe306`02040220 ffff810d`9d287850 : ucx01000!ControllerResetStateEntryFunc_CallHCDToReset1+0x12

ffff810d`9d2877d0 fffff806`60771737 : 00000000`00000002 fffff806`6071c6e0 fffff806`60726538 00000000`00000000 : ucx01000!StateMachineEngine_EventAdd+0x4c4

ffff810d`9d287830 fffff806`606dedb1 : 00000000`00000002 fffff806`6071c6e0 fffff806`60726538 ffffe306`88998960 : ucx01000!UcxControllerNeedsReset+0x37

ffff810d`9d287860 fffff806`606e110a : ffffe306`88f754e0 ffff810d`9d287930 ffffe306`88f754e0 ffff810d`9d287940 : USBXHCI!Controller_InitiateRecovery+0x139

ffff810d`9d287900 fffff806`55f8408a : ffffe306`88f753e0 00000000`00000004 00000000`00000004 fffff806`60773cae : USBXHCI!Controller_TelemetryReportWorker+0x31a

ffff810d`9d287980 fffff806`55f83f19 : ffffbd00`22340100 ffffe306`88f753e0 ffffe306`9e3ec040 fffff806`534f486c : Wdf01000!FxWorkItem::WorkItemHandler+0x7e [minkernel\wdf\framework\shared\core\fxworkitem.cpp @ 374]

ffff810d`9d2879c0 fffff806`53502aff : ffffe306`8e6d16c0 00000000`00000000 00000000`00000000 fffff806`55f7ae70 : Wdf01000!FxWorkItem::WorkItemThunk+0x29 [minkernel\wdf\framework\shared\core\fxworkitem.cpp @ 439]

ffff810d`9d287a00 fffff806`534f43b5 : ffffe306`856bcbc0 ffffe306`9e3ec040 fffff806`53502a00 00000000`0000000c : nt!IopProcessWorkItem+0xff

ffff810d`9d287a70 fffff806`5346bcd5 : ffffe306`9e3ec040 00000000`00000080 ffffe306`85681040 00000040`00000000 : nt!ExpWorkerThread+0x105

ffff810d`9d287b10 fffff806`535c9998 : ffffbd00`22488180 ffffe306`9e3ec040 fffff806`5346bc80 00000000`00000000 : nt!PspSystemThreadStartup+0x55

ffff810d`9d287b60 00000000`00000000 : ffff810d`9d288000 ffff810d`9d281000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28





STACK_COMMAND: kb



CHKIMG_EXTENSION: !chkimg -lo 50 -d !Wdf01000

fffff80655f73229-fffff80655f7322a 2 bytes - Wdf01000!imp_WdfRegistryClose+59

[ 48 ff:4c 8b ]

fffff80655f73a05-fffff80655f73a06 2 bytes - Wdf01000!imp_WdfWaitLockRelease+45 (+0x7dc)

[ 48 ff:4c 8b ]

fffff80655f73a0c-fffff80655f73a12 7 bytes - Wdf01000!imp_WdfWaitLockRelease+4c (+0x07)

[ 0f 1f 44 00 00 48 ff:e8 9f d3 5a fd 4c 8b ]

fffff80655f73a18-fffff80655f73a1c 5 bytes - Wdf01000!imp_WdfWaitLockRelease+58 (+0x0c)

[ 0f 1f 44 00 00:e8 f3 de 59 fd ]

fffff80655f73a4b-fffff80655f73a4c 2 bytes - Wdf01000!FxIoTarget::Send+b (+0x33)

[ 48 ff:4c 8b ]

fffff80655f73a52-fffff80655f73a56 5 bytes - Wdf01000!FxIoTarget::Send+12 (+0x07)

[ 0f 1f 44 00 00:e8 79 6e 59 fd ]

fffff80655f742c7-fffff80655f742c8 2 bytes - Wdf01000!FxIFR+217 (+0x875)

[ 48 ff:4c 8b ]

fffff80655f742ce-fffff80655f742d2 5 bytes - Wdf01000!FxIFR+21e (+0x07)

[ 0f 1f 44 00 00:e8 1d 9e 62 fd ]

fffff80655f74b65-fffff80655f74b66 2 bytes - Wdf01000!FxMemoryBuffer::`scalar deleting destructor'+65 (+0x897)

[ 48 ff:4c 8b ]

fffff80655f74b6c-fffff80655f74b70 5 bytes - Wdf01000!FxMemoryBuffer::`scalar deleting destructor'+6c (+0x07)

[ 0f 1f 44 00 00:e8 9f a4 7f fd ]

fffff80655f77fc2-fffff80655f77fc3 2 bytes - Wdf01000!FxObject::DeleteObject+12 (+0x3456)

[ 48 ff:4c 8b ]

fffff80655f77fc9-fffff80655f77fcd 5 bytes - Wdf01000!FxObject::DeleteObject+19 (+0x07)

[ 0f 1f 44 00 00:e8 f2 8f 52 fd ]

fffff80655f78011-fffff80655f78012 2 bytes - Wdf01000!FxObject::DeleteObject+61 (+0x48)

[ 48 ff:4c 8b ]

fffff80655f78018-fffff80655f7801c 5 bytes - Wdf01000!FxObject::DeleteObject+68 (+0x07)

[ 0f 1f 44 00 00:e8 a3 8f 52 fd ]

fffff80655f78061-fffff80655f78062 2 bytes - Wdf01000!FxObject::DeleteObject+b1 (+0x49)

[ 48 ff:4c 8b ]

fffff80655f78068-fffff80655f7806c 5 bytes - Wdf01000!FxObject::DeleteObject+b8 (+0x07)

[ 0f 1f 44 00 00:e8 e3 8c 52 fd ]

fffff80655f7aec4-fffff80655f7aec5 2 bytes - Wdf01000!FxSystemWorkItem::_WorkItemThunk+54 (+0x2e5c)

[ 48 ff:4c 8b ]

fffff80655f7aecb-fffff80655f7aecf 5 bytes - Wdf01000!FxSystemWorkItem::_WorkItemThunk+5b (+0x07)

[ 0f 1f 44 00 00:e8 f0 60 52 fd ]

fffff80655f7af22-fffff80655f7af23 2 bytes - Wdf01000!FxSystemWorkItem::_WorkItemThunk+b2 (+0x57)

[ 48 ff:4c 8b ]

fffff80655f7af29-fffff80655f7af2d 5 bytes - Wdf01000!FxSystemWorkItem::_WorkItemThunk+b9 (+0x07)

[ 0f 1f 44 00 00:e8 92 60 52 fd ]

fffff80655f7af50-fffff80655f7af51 2 bytes - Wdf01000!FxSystemWorkItem::_WorkItemThunk+e0 (+0x27)

[ 48 ff:4c 8b ]

fffff80655f7af57-fffff80655f7af5b 5 bytes - Wdf01000!FxSystemWorkItem::_WorkItemThunk+e7 (+0x07)

[ 0f 1f 44 00 00:e8 54 5e 5a fd ]

fffff80655f7af6f - Wdf01000!FxSystemWorkItem::_WorkItemThunk+ff (+0x18)

[ 48:4c ]

fffff80655f7b189-fffff80655f7b18a 2 bytes - Wdf01000!FxNonPagedObject::Lock+19 (+0x21a)

[ 48 ff:4c 8b ]

fffff80655f7b190-fffff80655f7b194 5 bytes - Wdf01000!FxNonPagedObject::Lock+20 (+0x07)

[ 0f 1f 44 00 00:e8 2b 5e 52 fd ]

fffff80655f813ca-fffff80655f813cb 2 bytes - Wdf01000!FxPkgPnp::_PowerProcessEventInner+1a (+0x623a)

[ 48 ff:4c 8b ]

fffff80655f813d1-fffff80655f813d5 5 bytes - Wdf01000!FxPkgPnp::_PowerProcessEventInner+21 (+0x07)

[ 0f 1f 44 00 00:e8 ca 5b 59 fd ]

fffff80655f813ec-fffff80655f813ed 2 bytes - Wdf01000!FxPkgPnp::_PowerProcessEventInner+3c (+0x1b)

[ 48 ff:4c 8b ]

fffff80655f813f3-fffff80655f813f7 5 bytes - Wdf01000!FxPkgPnp::_PowerProcessEventInner+43 (+0x07)

[ 0f 1f 44 00 00:e8 58 20 59 fd ]

fffff80655f81431-fffff80655f81432 2 bytes - Wdf01000!FxPkgPnp::_PowerProcessEventInner+81 (+0x3e)

[ 48 ff:4c 8b ]

fffff80655f81438-fffff80655f8143e 7 bytes - Wdf01000!FxPkgPnp::_PowerProcessEventInner+88 (+0x07)

[ 0f 1f 44 00 00 48 ff:e8 73 f9 59 fd 4c 8b ]

fffff80655f81444-fffff80655f81448 5 bytes - Wdf01000!FxPkgPnp::_PowerProcessEventInner+94 (+0x0c)

[ 0f 1f 44 00 00:e8 c7 04 59 fd ]

fffff80655f81488-fffff80655f81489 2 bytes - Wdf01000!FxPkgPnp::PowerPolicyProcessEvent+18 (+0x44)

[ 48 ff:4c 8b ]

fffff80655f8148f-fffff80655f81493 5 bytes - Wdf01000!FxPkgPnp::PowerPolicyProcessEvent+1f (+0x07)

[ 0f 1f 44 00 00:e8 2c fb 51 fd ]

fffff80655f840b5-fffff80655f840b6 2 bytes - Wdf01000!FxWorkItem::WorkItemHandler+a9 (+0x2c26)

[ 48 ff:4c 8b ]

fffff80655f840bc-fffff80655f840c0 5 bytes - Wdf01000!FxWorkItem::WorkItemHandler+b0 (+0x07)

[ 0f 1f 44 00 00:e8 ef cc 59 fd ]

fffff80655f84129-fffff80655f8412a 2 bytes - Wdf01000!MxTimer::Initialize+1d (+0x6d)

[ 48 ff:4c 8b ]

fffff80655f84130-fffff80655f84134 5 bytes - Wdf01000!MxTimer::Initialize+24 (+0x07)

[ 0f 1f 44 00 00:e8 5b 43 5b fd ]

fffff80655f84144-fffff80655f84145 2 bytes - Wdf01000!MxTimer::Initialize+38 (+0x14)

[ 48 ff:4c 8b ]

fffff80655f8414b-fffff80655f8414f 5 bytes - Wdf01000!MxTimer::Initialize+3f (+0x07)

[ 0f 1f 44 00 00:e8 30 6c 48 fd ]

fffff80655f89d16-fffff80655f89d17 2 bytes - Wdf01000!FxSyncRequest::SelfDestruct+26 (+0x5bcb)

[ 48 ff:4c 8b ]

fffff80655f89d1d-fffff80655f89d21 5 bytes - Wdf01000!FxSyncRequest::SelfDestruct+2d (+0x07)

[ 0f 1f 44 00 00:e8 8e 70 59 fd ]

fffff80655f89d66-fffff80655f89d67 2 bytes - Wdf01000!FxPowerIdleMachine::EnableTimer+16 (+0x49)

[ 48 ff:4c 8b ]

fffff80655f89d6d-fffff80655f89d71 5 bytes - Wdf01000!FxPowerIdleMachine::EnableTimer+1d (+0x07)

[ 0f 1f 44 00 00:e8 4e 72 51 fd ]

fffff80655f89d87-fffff80655f89d88 2 bytes - Wdf01000!FxPowerIdleMachine::EnableTimer+37 (+0x1a)

[ 48 ff:4c 8b ]

fffff80655f89d8e-fffff80655f89d92 5 bytes - Wdf01000!FxPowerIdleMachine::EnableTimer+3e (+0x07)

[ 0f 1f 44 00 00:e8 bd 6f 51 fd ]

fffff80655f8b130-fffff80655f8b132 3 bytes - Wdf01000!purecall (+0x13a2)

[ 48 ff 25:4c 8b 15 ]

fffff80655f8b137-fffff80655f8b13b 5 bytes - Wdf01000!purecall+7 (+0x07)

[ cc cc cc cc cc:e9 a4 24 7b fd ]

fffff80655f8b142-fffff80655f8b144 3 bytes - Wdf01000!_C_specific_handler (+0x0b)

[ 48 ff 25:4c 8b 15 ]

fffff80655f8b149-fffff80655f8b14d 5 bytes - Wdf01000!_C_specific_handler+7 (+0x07)

[ cc cc cc cc cc:e9 82 21 61 fd ]

WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view entire output.

308 errors : !Wdf01000 (fffff80655f73229-fffff80655fff234)



MODULE_NAME: memory_corruption



IMAGE_NAME: memory_corruption



FOLLOWUP_NAME: memory_corruption



DEBUG_FLR_IMAGE_TIMESTAMP: 0



MEMORY_CORRUPTOR: LARGE



FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE



BUCKET_ID: MEMORY_CORRUPTION_LARGE



PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE



TARGET_TIME: 2020-07-08T08:39:52.000Z



OSBUILD: 18362



OSSERVICEPACK: 836



SERVICEPACK_NUMBER: 0



OS_REVISION: 0



SUITE_MASK: 272



PRODUCT_TYPE: 1



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



OS_LOCALE:



USER_LCID: 0



OSBUILD_TIMESTAMP: unknown_date



BUILDDATESTAMP_STR: 160101.0800



BUILDLAB_STR: WinBuild



BUILDOSVER_STR: 10.0.18362.836



ANALYSIS_SESSION_ELAPSED_TIME: 1db0



ANALYSIS_SOURCE: KM



FAILURE_ID_HASH_STRING: km:memory_corruption_large



FAILURE_ID_HASH: {e29154ac-69a4-0eb8-172a-a860f73c0a3c}



Followup: memory_corruption

---------

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