my Windows 10 pc only sees external drive not Android phone nor Amazon Kindle. please help

  • Thread starter Thread starter NathanielBurnham
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NathanielBurnham

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For about a year now, I haven't been able to connect either of my Android phones or my Amazon Kindle using an USB cable. It still sees an external hard drive (laptop) in a drive case connected via an USB cable. Years ago, I had the problem and, under advice, purchased a specific USB cable from Amazon that allowed me to connect both the Kindle and phones. I was able to copy (all) files to my PC then delete all save for the most recent ones. When I wasn't able to connect Kindle and phones, I purchased another one of the special cable thinking the 1st had gone bad. Still no connectivity between t

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