My usbc earphones with mic is not working and how can I make it work

[Windows 10]

So my usbc earphones with mic outputs work of my input doesn't work and my input works if my output doesn't work I cannot make them both work at the same time but if I use a very old usbc earphones with mic it works perfectly but my current owned usbc earphones with mic perfectly works in my phone both output and input please help me

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