N
NaufalR
Guest
My USB backports somehow are not working anymore while I was typing. My keyboard, and my mouse are attached to the backports. It won't detect any usb devices I plug in. I have 6 USB backports, 4 USB 3.0 and 2 USB 2.0, but the one that are not working is the USB 3.0 Ports. In the Device Manager My USB Root Hub 3.0 status said like this:
I tried uninstalling it, rebooting my computer, updating the driver but if I update the USB Root Hub, another USB will have the problem and it's the AMD USB 3.10 eXtensible Host Controller - 1.1.0(Microsoft)
Also if I look at the events tab, the driver for AMD USB 3.10 is usbxhci.inf and the driver for USB Root Hub is usbhub3.inf
And if I click one of the events, in the Information page for AMD USB, it will come up as below
Device PCI\VEN_1022&DEV_149C&SUBSYS_79141849&REV_00\4&1fde7688&0&0341 was configured.
Driver Name: usbxhci.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 02/20/2020
Driver Version: 10.0.18362.693
Driver Provider: Microsoft
Driver Section: Generic.Install.NT
Driver Rank: 0x802006
Matching Device Id: PCI\CC_0C0330
Outranked Drivers:
Device Updated: false
Parent Device: PCI\VEN_1022&DEV_1484&SUBSYS_14841022&REV_00\3&11583659&0&41
And if I click one of the events in the USB root hub events tab, in the Information page, it will come up as below
Device USB\ROOT_HUB30\5&5477969&4&0 was configured.
Driver Name: usbhub3.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 03/18/2019
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: Generic.Install.NT
Driver Rank: 0x800002
Matching Device Id: USB\ROOT_HUB30
Outranked Drivers:
Device Updated: false
Parent Device: PCI\VEN_1022&DEV_149C&SUBSYS_79141849&REV_00\4&1fde7688&0&0341
and I've tried scouring the internet for solution but I can't seem to find one. Also here are my Specs:
AMD Ryzen 5 3600
Asrock AB350-HDV Motherboard
AMD Rx 570
Klevv 16GB of RAM
And also Here's what I have tried doing to solve this problem but didn't work
1) Uninstall the device from Device Manager
2) Install my chipset drivers
3) Update the USB Drivers
4) Reset My Windows 10
5) Turn off USB Selective Suspend Setting for each power plan
6) Turn off the device in the power management tab.
I
Continue reading...
I tried uninstalling it, rebooting my computer, updating the driver but if I update the USB Root Hub, another USB will have the problem and it's the AMD USB 3.10 eXtensible Host Controller - 1.1.0(Microsoft)
Also if I look at the events tab, the driver for AMD USB 3.10 is usbxhci.inf and the driver for USB Root Hub is usbhub3.inf
And if I click one of the events, in the Information page for AMD USB, it will come up as below
Device PCI\VEN_1022&DEV_149C&SUBSYS_79141849&REV_00\4&1fde7688&0&0341 was configured.
Driver Name: usbxhci.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 02/20/2020
Driver Version: 10.0.18362.693
Driver Provider: Microsoft
Driver Section: Generic.Install.NT
Driver Rank: 0x802006
Matching Device Id: PCI\CC_0C0330
Outranked Drivers:
Device Updated: false
Parent Device: PCI\VEN_1022&DEV_1484&SUBSYS_14841022&REV_00\3&11583659&0&41
And if I click one of the events in the USB root hub events tab, in the Information page, it will come up as below
Device USB\ROOT_HUB30\5&5477969&4&0 was configured.
Driver Name: usbhub3.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 03/18/2019
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: Generic.Install.NT
Driver Rank: 0x800002
Matching Device Id: USB\ROOT_HUB30
Outranked Drivers:
Device Updated: false
Parent Device: PCI\VEN_1022&DEV_149C&SUBSYS_79141849&REV_00\4&1fde7688&0&0341
and I've tried scouring the internet for solution but I can't seem to find one. Also here are my Specs:
AMD Ryzen 5 3600
Asrock AB350-HDV Motherboard
AMD Rx 570
Klevv 16GB of RAM
And also Here's what I have tried doing to solve this problem but didn't work
1) Uninstall the device from Device Manager
2) Install my chipset drivers
3) Update the USB Drivers
4) Reset My Windows 10
5) Turn off USB Selective Suspend Setting for each power plan
6) Turn off the device in the power management tab.
I
Continue reading...