My usb 2.0 ports may not be working

[Ben-abraham malki]

Just recently I bought an asus AX3000 pcie wifi and bluetooth card. The wifi works fine however the bluetooth doesn't work at all. bluetooth does not show up in my device manager I can't turn it on it's just not there. To fix this issue I've updated intel Bluetooth drivers, wifi card drivers, asrock b550 pg riptide moptherboard drivers and I completely shut off my computer and started it again That still didn't work so I updated my bios It's still not being detected. This is why I think it has to be a problem with my usb 2.0 headers. In device manager under usb controllers I have no option for

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