My usable RAM is set to half.

[Windows 10]

So I am having a problem for some time now, to resume basically I have 32gb of memory ram in my PC, but just 15,9 is usable, I made another post but in the end nothing came to a conclusion, I have .RAR arquive with the PC logs using V2 log ( Dropbox ) the guy who helped me before told something about Volume Activation and something called KAM, but I have no idea what that is and how to use it, please I really need the help, also my PC is getting alm

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