My son's laptop is managed by Family Safety. While trying to verify the account after the recent update, it switched him to a different family group.

  • Thread starter Thread starter Scott Semmelink
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Scott Semmelink

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Today, 15 NOV 2024, my son's PC asked for more time through the family safety pop-up window. It then asked to verify the account. I tried logging in once and used the wrong password. When trying again, since a phone number was shown as an option, I put in my phone number, and then proceeded to go through password recovery. Once the password was set, we started the verification process over. -->he asked for time-->Family Safety asked for verification-->I logged in using phone number and password-->son's account immediately left family group and was put under the separate account I l

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