My laptop shut off completely by accident during factory reset and it's coming up with unexpected error and when I hit ok it's not doing anything w

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Lauren Dunne

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It says the following The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation. I need my laptop I can't afford to replace this I need help I can afford to even have it sent to a shop

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