My laptop randomly freezes with a black screen or sometimes restart on its own.

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arnavbharti

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The problem occurs after a time period.Like after 1-2 weeks the problem starts and it happens 10-15 times to me then go away.i dont know that is the problem, i have even checked its hardware for problems with the inbuilt hardware tester provided in hp laptops.But there is no hardware issue. I am really Frustrated of this issue because its been months and i have posted two thread before but nothing worked. I have even reset my pc but still the problem persists.Laptop- Hp pavilion 15 eh2018auProcessor- Ryzen 5625uRam- 8 GB

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