my laptop keeps freezing and goes to bluescreen after i'm using games / software that used high usage

  • Thread starter Thread starter nougatt
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nougatt

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keeps having this problem for a month and i don't know what to do, i checked online for the solution but still haven't found any. here's the error on reliability history. there's 2 of them, one is the livekernelevent error and the other is the bluescreen code : Livekernelevent errorSourceWindowsSummaryHardware errorDate‎11/‎09/‎2024 13:23StatusNot reportedDescriptionA problem with your hardware caused Windows to stop working correctly.Problem signatureProblem Event Name: LiveKernelEventCode: 117Parameter 1: ff

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