My HP Envy Laptop Suddenly Has No Sound

[MichellePR]

Hello,My HP Envy 17.3 inch Laptop PC 17-c has suddenly lost all sound/audio. One minute it worked normally and the next minute it was gone. Control panel and sound settings say there is no sound device connected. Obviously there was sound the whole time I owned and used my laptop. I never connected or disconnected anything. I ran all the audio troubleshooters, tried chat support, HP Support Assistant, I did ALL the normal things you'd do to try to resolve the problem. I keep getting the claim that there is no audio output device connected. Can someone please help.

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