My HP elitebook's charging port light blinks white and red when I try to charge it.

[Patricia Kuffour]

I updated my laptop two weeks ago. An HP elitebook 4th generation. While it was updating, I noticed although it was plugged in, it wasn't charging and keeps telling me to plug in my computer. I tried turning it off while it said do not turn off and restarting it again. But since then it does charge anymore and eventually, the battery has died. Whenever try to charge it, the charging port light blinks red and white. The laptop won't even turn on and I am frustrated because it is a new laptop. What is happening and how do I fix it?

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