AWS
Owner
I seem to have that problem a lot of people are having with installing the security update for .NET 3.5 (KB2789650). I kept getting an 0x80073712 error so I tried following some of the recommendations I found here but they didn't work. I was able to turn
the .NET 3.5 features on myself through the windows update window in the control panel, but the update still wouldn't install.
I can't even open the windows update window anymore, it keeps freezing. I tried to troubleshoot it and fix the windows update and this is what I got:
Issues found
Potential Windows Update Database error detected 0x80073712 Not fixed
Repair Windows Update Database Corruption Failed
Windows Update components must be repaired Fixed
Repair Windows Update components Completed
Potential issues that were checked
Default Windows Update data locations have changed Issue not present
Issues found
Potential Windows Update Database error detected
0x80073712
Not fixed
Possible issues may prevent Windows Update from keeping your system up to
date.
Repair Windows Update Database Corruption Failed
Rebuild the Windows Update Database and restart Windows Update services
Error1
Access to the path 'C:Windowssoftwaredistribution' is denied.
Then I tried to do the scan health stuff DISM.exe /Online /Cleanup-image /Scanhealth and DISM.exe /Online /Cleanup-image /Restorehealth but I got this error:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:Windowssystem32>DISM.exe/Online/Cleanup-image/Scanhealth
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Error: 87
The online/cleanup-image/scanhealth option is unknown.
For more information, refer to the help by running DISM.exe /?.
The DISM log file can be found at C:WindowsLogsDISMdism.log
C:Windowssystem32>
Then I entered DISM.exe/? and this is what it showed me:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:Windowssystem32>DISM.exe/?
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
DISM.exe [dism_options] {Imaging_command} [<Imaging_arguments>]
DISM.exe {/Image:<path_to_offline_image> | /Online} [dism_options]
{servicing_command} [<servicing_arguments>]
DESCRIPTION:
DISM enumerates, installs, uninstalls, configures, and updates features
and packages in Windows images. The commands that are available depend
on the image being serviced and whether the image is offline or running.
GENERIC IMAGING COMMANDS:
/Get-MountedImageInfo - Displays information about mounted WIM and VHD
images.
/Get-ImageInfo - Displays information about images in a WIM or VHD
file.
/Commit-Image - Saves changes to a mounted WIM or VHD image.
/Unmount-Image - Unmounts a mounted WIM or VHD image.
/Mount-Image - Mounts an image from a WIM or VHD file.
/Remount-Image - Recovers an orphaned image mount directory.
/Cleanup-Mountpoints - Deletes resources associated with corrupted
mounted images.
WIM COMMANDS:
/List-Image - Displays a list of the files and folders in a
specified image.
/Delete-Image - Deletes the specified volume image from a WIM file
that has multiple volume images.
/Split-Image - Splits an existing .wim file into multiple read-only
split WIM (SWM) files.
/Export-Image - Exports a copy of the specified image to another
file.
/Append-Image - Adds another image to a WIM file.
/Capture-Image - Captures an image of a drive into a new WIM file.
Captured directories include all subfolders and data
/Apply-Image - Applies an image.
/Get-MountedWimInfo - Displays information about mounted WIM images.
/Get-WimInfo - Displays information about images in a WIM file.
/Commit-Wim - Saves changes to a mounted WIM image.
/Unmount-Wim - Unmounts a mounted WIM image.
/Mount-Wim - Mounts an image from a WIM file.
/Remount-Wim - Recovers an orphaned WIM mount directory.
/Cleanup-Wim - Deletes resources associated with mounted WIM
images that are corrupted.
IMAGE SPECIFICATIONS:
/Online - Targets the running operating system.
/Image - Specifies the path to the root directory of an
offline Windows image.
DISM OPTIONS:
/English - Displays command line output in English.
/Format - Specifies the report output format.
/WinDir - Specifies the path to the Windows directory.
/SysDriveDir - Specifies the path to the system-loader file named
BootMgr.
/LogPath - Specifies the logfile path.
/LogLevel - Specifies the output level shown in the log (1-4).
/NoRestart - Suppresses automatic reboots and reboot prompts.
/Quiet - Suppresses all output except for error messages.
/ScratchDir - Specifies the path to a scratch directory.
For more information about these DISM options and their arguments, specify an
option immediately before /?.
Examples:
DISM.exe /Mount-Wim /?
DISM.exe /ScratchDir /?
DISM.exe /Image:C:testoffline /?
DISM.exe /Online /?
C:Windowssystem32>
I'm really frustrated with all of this, is there any possible way to fix this without refreshing my pc? I rather not have to reinstall all my programs again. Even the system recover makes my computer freeze up.
I would really appreciate the help!
View this thread
the .NET 3.5 features on myself through the windows update window in the control panel, but the update still wouldn't install.
I can't even open the windows update window anymore, it keeps freezing. I tried to troubleshoot it and fix the windows update and this is what I got:
Issues found
Potential Windows Update Database error detected 0x80073712 Not fixed
Repair Windows Update Database Corruption Failed
Windows Update components must be repaired Fixed
Repair Windows Update components Completed
Potential issues that were checked
Default Windows Update data locations have changed Issue not present
Issues found
Potential Windows Update Database error detected
0x80073712
Not fixed
Possible issues may prevent Windows Update from keeping your system up to
date.
Repair Windows Update Database Corruption Failed
Rebuild the Windows Update Database and restart Windows Update services
Error1
Access to the path 'C:Windowssoftwaredistribution' is denied.
Then I tried to do the scan health stuff DISM.exe /Online /Cleanup-image /Scanhealth and DISM.exe /Online /Cleanup-image /Restorehealth but I got this error:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:Windowssystem32>DISM.exe/Online/Cleanup-image/Scanhealth
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Error: 87
The online/cleanup-image/scanhealth option is unknown.
For more information, refer to the help by running DISM.exe /?.
The DISM log file can be found at C:WindowsLogsDISMdism.log
C:Windowssystem32>
Then I entered DISM.exe/? and this is what it showed me:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:Windowssystem32>DISM.exe/?
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
DISM.exe [dism_options] {Imaging_command} [<Imaging_arguments>]
DISM.exe {/Image:<path_to_offline_image> | /Online} [dism_options]
{servicing_command} [<servicing_arguments>]
DESCRIPTION:
DISM enumerates, installs, uninstalls, configures, and updates features
and packages in Windows images. The commands that are available depend
on the image being serviced and whether the image is offline or running.
GENERIC IMAGING COMMANDS:
/Get-MountedImageInfo - Displays information about mounted WIM and VHD
images.
/Get-ImageInfo - Displays information about images in a WIM or VHD
file.
/Commit-Image - Saves changes to a mounted WIM or VHD image.
/Unmount-Image - Unmounts a mounted WIM or VHD image.
/Mount-Image - Mounts an image from a WIM or VHD file.
/Remount-Image - Recovers an orphaned image mount directory.
/Cleanup-Mountpoints - Deletes resources associated with corrupted
mounted images.
WIM COMMANDS:
/List-Image - Displays a list of the files and folders in a
specified image.
/Delete-Image - Deletes the specified volume image from a WIM file
that has multiple volume images.
/Split-Image - Splits an existing .wim file into multiple read-only
split WIM (SWM) files.
/Export-Image - Exports a copy of the specified image to another
file.
/Append-Image - Adds another image to a WIM file.
/Capture-Image - Captures an image of a drive into a new WIM file.
Captured directories include all subfolders and data
/Apply-Image - Applies an image.
/Get-MountedWimInfo - Displays information about mounted WIM images.
/Get-WimInfo - Displays information about images in a WIM file.
/Commit-Wim - Saves changes to a mounted WIM image.
/Unmount-Wim - Unmounts a mounted WIM image.
/Mount-Wim - Mounts an image from a WIM file.
/Remount-Wim - Recovers an orphaned WIM mount directory.
/Cleanup-Wim - Deletes resources associated with mounted WIM
images that are corrupted.
IMAGE SPECIFICATIONS:
/Online - Targets the running operating system.
/Image - Specifies the path to the root directory of an
offline Windows image.
DISM OPTIONS:
/English - Displays command line output in English.
/Format - Specifies the report output format.
/WinDir - Specifies the path to the Windows directory.
/SysDriveDir - Specifies the path to the system-loader file named
BootMgr.
/LogPath - Specifies the logfile path.
/LogLevel - Specifies the output level shown in the log (1-4).
/NoRestart - Suppresses automatic reboots and reboot prompts.
/Quiet - Suppresses all output except for error messages.
/ScratchDir - Specifies the path to a scratch directory.
For more information about these DISM options and their arguments, specify an
option immediately before /?.
Examples:
DISM.exe /Mount-Wim /?
DISM.exe /ScratchDir /?
DISM.exe /Image:C:testoffline /?
DISM.exe /Online /?
C:Windowssystem32>
I'm really frustrated with all of this, is there any possible way to fix this without refreshing my pc? I rather not have to reinstall all my programs again. Even the system recover makes my computer freeze up.
I would really appreciate the help!
View this thread