My current version of windows 10 will not recognize a mouse.

  • Thread starter Thread starter StevenCallahan
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StevenCallahan

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I'm using a HP Pavillion P6720f running Windows 10 1904. I was in the middle of installing an app when the mouse stopped working. I tried 3 other ones that also did not work. My first thought was safe mode. when automatic repair came up with choose your keyboard layout the key board stopped working. I tried the keyboard on another computer and it works fine. Without a keyboard or mouse I cannot boot into safe mode. Does anyone know of a solution to this problem?

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