My battery is displaying 1%, but my battery report says that it's full charge capacity is 100% and that it is currrently at 100%.

[Microsoft Windows]

Hello, Ive been having an issue with my laptop recently, HP pavillion x360 14 dy0164tu, where my laptop wont operate unless it is plugged in, and when it is plugged in it sits at 1%. A few days ago my laptop went from charging well to being stuck at 2%, now, it wont even go past 1%. Ive downloaded the battery report and it reads that my battery's full charge capacity is identical to the design capacity. I've been told it might be a malware issue, but ive also been told that my battery is the issue and the only thing i can do is replace it. I can provide further details. What is the issue and h

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