My acer is stuck in 94% update ,Rebooted still same thing .Last when it happened some one walk me through to transfer data to a memory stick,It worked

Windows Server

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My acer laptop is stuck in 94 % update , rebooted and did the same thing.Last time when it happened some one walked me through to transfer how to transfer data to a memory stick to free the computer. Now I forgot , kindly help me

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