My Account & PC Are Unable To Be Signed Into - Zero Help From Microsoft

Windows 11

Windows 11

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Dec 10, 2024
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Hello - hoping dearly someone can help me here.A few days ago I decided to change and remove / replace my primary email address associated with my Microsoft account which was also the same email associated with my Windows (Laptop) sign in... Without thinking of course, this caused that my sign-in (PIN #) is no longer valid - leaving my attempts to sign in with "your credentials could not be verified" (status 0x0000006d, substatus: 0x0). Click to setup your pin again)"... Even after following the prompts to setup a new pin, it just returns me back to the sign-in screen as if nothing happened...

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