J
JGMorrison
Guest
Can anyone help me resolve these failing updates please? NB The server is running IE10, similar servers built from the same template running IE9 have updated without any problems.
Every monthly "Security Monthly Quality Rollup for Windows Server 2008 for x64-based Systems" fails with the same error:
Specifically "2018-10 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4462923)"
Have run the Windows Update Troubleshooter (http://aka.ms/diag_wu/)
Did not fix.
Have run System Update Readiness tool (https://support.microsoft.com/en-gb...-by-using-the-dism-or-system-update-readiness)
Did not fix.
Have downloaded the update package from Microsoft Update Catalog, and install the update package manually.
Did not fix.
1) aka.ms/wudiag troubleshooter - error code 0x80070002
2) System Update Readiness Tool for Windows Server 2008 R2 x64 Edition (KB947821) [October 2014] - restarted - windows update still fails
3) October 9, 2018—KB4462923 (Monthly Rollup) - windows6.1-kb4462923-x64_5c4506692214692bf846da33052edb1dc5752156.msu [execute via admin cmd] "Some updates were not installed" "The following updates were not installed: Security Update for Windows (KB4462923)"
4) dism /online /add-package /packagepath:C:\Users\jamesroot\Downloads\KB4462923_extracted\Windows6.1-KB4462923-x64.cab
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.18489
Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4
[===========================66.5%====== ]
An error occurred - Package_for_RollupFix Error: 0x80070002
Error: 2
The system cannot find the file specified.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
DISM.LOG
2018-11-21 20:41:40, Info DISM DISM Provider Store: PID=928 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2018-11-21 20:41:40, Info DISM DISM Provider Store: PID=928 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2018-11-21 20:41:40, Info DISM DISM Package Manager: PID=928 Processing the top level command token(add-package). - CPackageManagerCLIHandler:
rivate_ValidateCmdLine
2018-11-21 20:41:40, Info DISM DISM Package Manager: PID=928 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2018-11-21 20:41:40, Info DISM DISM Package Manager: PID=928 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2018-11-21 20:41:40, Info DISM DISM Package Manager: PID=928 Encountered the option "packagepath" with value "C:\Users\jamesroot\desktop\Windows6.1-KB4462923-x64.cab" - CPackageManagerCLIHandler:rivate_GetPackagesFromCommandLine
2018-11-21 20:41:48, Info DISM DISM Package Manager: PID=928 Package Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4 with CBS state 2(CbsInstallStateResolved) being mapped to dism state 1(DISM_INSTALL_STATE_NOTPRESENT) - CDISMPackage::LogInstallStateMapping
2018-11-21 20:41:48, Info DISM DISM Package Manager: PID=928 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
2018-11-21 20:44:18, Info DISM DISM Package Manager: PID=928 Error in operation: (null) (CBS HRESULT=0x80070002) - CCbsConUIHandler::Error
2018-11-21 20:44:18, Error DISM DISM Package Manager: PID=928 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80070002)
2018-11-21 20:44:18, Error DISM DISM Package Manager: PID=928 Failed processing package changes - CDISMPackageManager:rocessChanges(hr:0x80070002)
2018-11-21 20:44:18, Info DISM DISM Package Manager: PID=928 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2018-11-21 20:44:18, Error DISM DISM Package Manager: PID=928 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80070002)
2018-11-21 20:44:18, Info DISM DISM Package Manager: PID=928 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2018-11-21 20:44:18, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80070002
%WINDIR%\logs\CBS\cbs.log
2018-11-21 20:44:14, Info CBS Failed to find file: amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18792_none_5f5daf78ff7bbc14\MsSpellCheckingFacility.exe [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CBS Failed to gather all missing files for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CSI 00000010@2018/11/21:20:44:14.825 CSI Transaction @0x1bb141b0 destroyed
2018-11-21 20:44:14, Error CBS Failed to pre- stage package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CBS Perf: Stage chain complete.
2018-11-21 20:44:14, Info CBS Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Installed, client id: DISM Package Manager Provider
2018-11-21 20:44:14, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it...
2018-11-21 20:44:14, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it...
2018-11-21 20:44:16, Info CBS Reboot mark refs: 0
2018-11-21 20:44:16, Info CBS SQM: Reporting package change for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Installed, limit: Installed, hotpatch status: StillGoing, status: 0x0, failure source: Stage, reboot required: False, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1105, first merged sequence: 1105
2018-11-21 20:44:18, Info CBS SQM: Upload requested for report: PackageChangeBegin_Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4, session id: 142859, sample type: Standard
2018-11-21 20:44:18, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2018-11-21 20:44:18, Info CBS SQM: Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4, current: Resolved, original: Resolved, target: Installed, status: 0x80070002, failure source: Stage, failure details: "(null)", client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1105, first merged sequence: 1105
2018-11-21 20:44:18, Info CBS SQM: stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2018-11-21 20:44:18, Info CBS SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2018-11-21 20:44:18, Info CBS SQM: Failed to initialize Win SAT assessment. [HRESULT = 0x80040154 - Unknown Error]
2018-11-21 20:44:18, Info CBS SQM: average disk throughput datapoint is invalid [HRESULT = 0x80040154 - Unknown Error]
2018-11-21 20:44:18, Info CBS SQM: Upload requested for report: PackageChangeEnd_Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4, session id: 142862, sample type: Standard
2018-11-21 20:44:18, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2018-11-21 20:44:18, Info CBS Enabling LKG boot option
2018-11-21 20:44:18, Info CBS Restored system sleep block state: 0x80000000
2018-11-21 20:44:18, Info CBS Exec: Processing complete. Session: 30704090_2603854694, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:18, Error CBS Failed to perform operation. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
Continue reading...
Every monthly "Security Monthly Quality Rollup for Windows Server 2008 for x64-based Systems" fails with the same error:
Specifically "2018-10 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4462923)"
Have run the Windows Update Troubleshooter (http://aka.ms/diag_wu/)
Did not fix.
Have run System Update Readiness tool (https://support.microsoft.com/en-gb...-by-using-the-dism-or-system-update-readiness)
Did not fix.
Have downloaded the update package from Microsoft Update Catalog, and install the update package manually.
Did not fix.
1) aka.ms/wudiag troubleshooter - error code 0x80070002
2) System Update Readiness Tool for Windows Server 2008 R2 x64 Edition (KB947821) [October 2014] - restarted - windows update still fails
3) October 9, 2018—KB4462923 (Monthly Rollup) - windows6.1-kb4462923-x64_5c4506692214692bf846da33052edb1dc5752156.msu [execute via admin cmd] "Some updates were not installed" "The following updates were not installed: Security Update for Windows (KB4462923)"
4) dism /online /add-package /packagepath:C:\Users\jamesroot\Downloads\KB4462923_extracted\Windows6.1-KB4462923-x64.cab
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.18489
Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4
[===========================66.5%====== ]
An error occurred - Package_for_RollupFix Error: 0x80070002
Error: 2
The system cannot find the file specified.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
DISM.LOG
2018-11-21 20:41:40, Info DISM DISM Provider Store: PID=928 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2018-11-21 20:41:40, Info DISM DISM Provider Store: PID=928 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2018-11-21 20:41:40, Info DISM DISM Package Manager: PID=928 Processing the top level command token(add-package). - CPackageManagerCLIHandler:
rivate_ValidateCmdLine2018-11-21 20:41:40, Info DISM DISM Package Manager: PID=928 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2018-11-21 20:41:40, Info DISM DISM Package Manager: PID=928 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2018-11-21 20:41:40, Info DISM DISM Package Manager: PID=928 Encountered the option "packagepath" with value "C:\Users\jamesroot\desktop\Windows6.1-KB4462923-x64.cab" - CPackageManagerCLIHandler:
rivate_GetPackagesFromCommandLine2018-11-21 20:41:48, Info DISM DISM Package Manager: PID=928 Package Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4 with CBS state 2(CbsInstallStateResolved) being mapped to dism state 1(DISM_INSTALL_STATE_NOTPRESENT) - CDISMPackage::LogInstallStateMapping
2018-11-21 20:41:48, Info DISM DISM Package Manager: PID=928 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
2018-11-21 20:44:18, Info DISM DISM Package Manager: PID=928 Error in operation: (null) (CBS HRESULT=0x80070002) - CCbsConUIHandler::Error
2018-11-21 20:44:18, Error DISM DISM Package Manager: PID=928 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80070002)
2018-11-21 20:44:18, Error DISM DISM Package Manager: PID=928 Failed processing package changes - CDISMPackageManager:
rocessChanges(hr:0x80070002)2018-11-21 20:44:18, Info DISM DISM Package Manager: PID=928 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2018-11-21 20:44:18, Error DISM DISM Package Manager: PID=928 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80070002)
2018-11-21 20:44:18, Info DISM DISM Package Manager: PID=928 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2018-11-21 20:44:18, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80070002
%WINDIR%\logs\CBS\cbs.log
2018-11-21 20:44:14, Info CBS Failed to find file: amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18792_none_5f5daf78ff7bbc14\MsSpellCheckingFacility.exe [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CBS Failed to gather all missing files for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CSI 00000010@2018/11/21:20:44:14.825 CSI Transaction @0x1bb141b0 destroyed
2018-11-21 20:44:14, Error CBS Failed to pre- stage package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CBS Perf: Stage chain complete.
2018-11-21 20:44:14, Info CBS Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Installed, client id: DISM Package Manager Provider
2018-11-21 20:44:14, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:14, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it...
2018-11-21 20:44:14, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it...
2018-11-21 20:44:16, Info CBS Reboot mark refs: 0
2018-11-21 20:44:16, Info CBS SQM: Reporting package change for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Installed, limit: Installed, hotpatch status: StillGoing, status: 0x0, failure source: Stage, reboot required: False, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1105, first merged sequence: 1105
2018-11-21 20:44:18, Info CBS SQM: Upload requested for report: PackageChangeBegin_Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4, session id: 142859, sample type: Standard
2018-11-21 20:44:18, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2018-11-21 20:44:18, Info CBS SQM: Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4, current: Resolved, original: Resolved, target: Installed, status: 0x80070002, failure source: Stage, failure details: "(null)", client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1105, first merged sequence: 1105
2018-11-21 20:44:18, Info CBS SQM: stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2018-11-21 20:44:18, Info CBS SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2018-11-21 20:44:18, Info CBS SQM: Failed to initialize Win SAT assessment. [HRESULT = 0x80040154 - Unknown Error]
2018-11-21 20:44:18, Info CBS SQM: average disk throughput datapoint is invalid [HRESULT = 0x80040154 - Unknown Error]
2018-11-21 20:44:18, Info CBS SQM: Upload requested for report: PackageChangeEnd_Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4, session id: 142862, sample type: Standard
2018-11-21 20:44:18, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2018-11-21 20:44:18, Info CBS Enabling LKG boot option
2018-11-21 20:44:18, Info CBS Restored system sleep block state: 0x80000000
2018-11-21 20:44:18, Info CBS Exec: Processing complete. Session: 30704090_2603854694, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24263.1.4 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-21 20:44:18, Error CBS Failed to perform operation. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
Continue reading...