Multiple devices unable to connect to Windows Update

[Brian Stoiber (bstoiber)]

I have now seen 8 devices that are unable to connect and download Windows Updates. They vary between Windows 10 and Windows 11 and all started in the past month. When trying to run updates I am given the error in the image attached. I have tried the following to solve the issue but have not had any luck. Restarted the Windows Update service from Services Run the Windows Update Troubleshooter Changed the DNS servers Delete the SolftwareDistribution folder (after using net stop wuauserv, cryptSvc, bits, msiserver, deleting SoftwareDistribution, then net start wuauserv, cryptSvc, bits, and msi

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