MS Office Picture Manager - won't open jpg files in Outlook

[AVos]

Help! I am running XP and MS Office 2003. I have a new problem - whenever I

try to open jpg files that were sent to me in an Outlook Email, I cannot open

them by clicking on the attached jpg file. I know the file is okay, because

if I save the jpg that gets emailed to me, then open it elsewhere (say, from

my desktop or from my documents) it works fine then....but whenever I try to

open that same file straight from an email that was received....I get the

following error message: "MS Office Picture Manager has encountered a

problem and needs to close. We are sorry for the inconvenience." It then

prompts me to send the error report to Microsoft.



Can anyone help me overcome this?

 

[Herb Tyson [MVP]]

See if this describes the problem:



http://support.microsoft.com/kb/828386



Basically... this error can occur if your user permissions do not permit

access to the internet temporary location where the jpg is stored when

trying to open the file directly from the email. The article shown provides

a resolution.



Hope this helps.



--

Herb Tyson MS MVP

Author of the Word Bible

Blog: http://word.herbtyson.com

Web: http://www.herbtyson.com



"AVos" wrote in message

news:B44028E7-6C14-412F-930E-1CB5081BC4AF@microsoft.com...

> Help! I am running XP and MS Office 2003. I have a new problem -

> whenever I

> try to open jpg files that were sent to me in an Outlook Email, I cannot

> open

> them by clicking on the attached jpg file. I know the file is okay,

> because

> if I save the jpg that gets emailed to me, then open it elsewhere (say,

> from

> my desktop or from my documents) it works fine then....but whenever I try

> to

> open that same file straight from an email that was received....I get the

> following error message: "MS Office Picture Manager has encountered a

> problem and needs to close. We are sorry for the inconvenience." It then

> prompts me to send the error report to Microsoft.

>

> Can anyone help me overcome this?