U
undisclosed
Guest
I am seeing this error also for one of our users:
*EventType office12asserttimer, P1 p1ml, P2 12.0.6425.0, P3 1, P4 0, P5
NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.*
Then after an hour or two this error will appear and Outlook shuts
down:
*Faulting application outlook.exe, version 12.0.6514.5000, stamp
4a89dc70, faulting module mso.dll, version 12.0.6425.1000, stamp
49d65443, debug? 0, fault address 0x00005ae0.*
I have deleted the user's Outlook profile, uninstalled and reinstalled
Office 2007, and installed all the current updates. I've done registry
cleans and fixes using CCleaner and Glary Utilities as well as deletion
of temp files, temp IE files, etc.. Nothing has helped. I also renamed
the user's windows profile in order to recreate her entire profile when
she logged back in. This has not helped either. I've also done a sfc
/scannow to fix or replace any corrupt or missing system files. No luck
there either.
Any ideas out there? Anyone else ran into this issue and had any
success in fixing it? I appreciate any help,
Josh
--
joshua278
*EventType office12asserttimer, P1 p1ml, P2 12.0.6425.0, P3 1, P4 0, P5
NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.*
Then after an hour or two this error will appear and Outlook shuts
down:
*Faulting application outlook.exe, version 12.0.6514.5000, stamp
4a89dc70, faulting module mso.dll, version 12.0.6425.1000, stamp
49d65443, debug? 0, fault address 0x00005ae0.*
I have deleted the user's Outlook profile, uninstalled and reinstalled
Office 2007, and installed all the current updates. I've done registry
cleans and fixes using CCleaner and Glary Utilities as well as deletion
of temp files, temp IE files, etc.. Nothing has helped. I also renamed
the user's windows profile in order to recreate her entire profile when
she logged back in. This has not helped either. I've also done a sfc
/scannow to fix or replace any corrupt or missing system files. No luck
there either.
Any ideas out there? Anyone else ran into this issue and had any
success in fixing it? I appreciate any help,
Josh
--
joshua278