MS authenticator locked

  • Thread starter Thread starter Matt C3
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Matt C3

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i have new iphone and have recovered all apps from previosu backup including MS authenticator app and i have logged into app. my work account is there, but my personal account is not. i have just added my personal account but when i start authenticator app now i simply get initial splash screen with "authenticator locked" message. there is an "unlock" link below it but unresponsive if i tap on it. screen just remains static on "authenticor locked".

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