Mouse and keyboard randomly freeze after latest Windows 10 update (version 1809, KB 4494441)

  • Thread starter Thread starter Petar17
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Petar17

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After recent Windows 10 update (I'm on version 1809, update KB 4494441) - occassionally, mouse and keyboard simultaneously freeze. The image keeps moving (e.g. mouse cursor is showing loading, or browser tab shows loading), but I cannot move/use either. I have looked at Event Viewer under system logs, and there are no outstanding messages at the time of the freeze. I found no dump files. Keyboard/mouse, GPU drivers are the most recent.


Setup (may or may not be relevant):

  • Keyboard: Logitech MK710
  • Mouse: Logitech G402 Hyperion Fury.
  • CPU: AMD Ryzen7 2700x
  • MB: ASUS TUF B450-Plus Gaming
  • GPU: GeForce GTX1060 Asus 6GB DDR5
  • RAM: 16GB Kingston HyperX Predator DDR4 3200MHz
  • OS: Windows 10, version 1809, on update KB 4494441 (meaning build 17763.503)


One more thing I've noticed after that update, is that it seems to have corrupted most of SysWow64 - which I've managed to repair with sfc /scannow.


Any ideas?


Thanks in advance.


Note: this is a custom built PC, but I didn't have these issues until recently (timeline compares to when the update was installed). I still haven't tried updating chipset and BIOS to latest.

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