MKV video thumbnail disappear in windows 11

Windows 11

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Dec 10, 2024
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MKV video thumbnail disappear in windows 11 version 24H2 Os build 26100.2605. I converted the MKV files to MP4 and it works though both file (MKV & MP4) extension don`t play in KLite Media Player but it works in VLC media player. I uploadthe image of the following files with file extensions, I convert the MKV files to MP4. most of my video files are in MKV format. Please walk me through on how to resolve these issues. Thank you!1) Views of the same files with different file extension. 2) Views of the same files but only the MP4 files thumbnail appears3) Only MP4 files thumbnail works and

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