Minecraft says there is another account logged in and I cannot find that account.

[Microsoft Windows]

I'm trying to sign into Minecraft on P. S four, but it's saying it's on another account is logged in? I cannot find that account.And there's no one to talk to about it xboxes saying there's no one to talk to about this but neither of them are giving me a solution online. I've never experienced signing into a game so hard. I guess it's pretty hard to talk about Minecraft.

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