M
Mihai Sticlaru
Guest
Hello
On a pretty new and clean Windows 10 installation, we dowloaded from Microsoft Store the test version of Minecraft.
But when trying to start, big disappointment- it crashes after displaying the mojangg screen.
A look in the Event Viewer shows the following exception (sorry it's a german language ui)
Name der fehlerhaften Anwendung: Minecraft.Windows.exe, Version: 1.16.40.2, Zeitstempel: 0x5f507104
Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.19041.423, Zeitstempel: 0xccf6a09c
Ausnahmecode: 0xc0000409
Fehleroffset: 0x00000000000711e8
ID des fehlerhaften Prozesses: 0xd78
Startzeit der fehlerhaften Anwendung: 0x01d6860c7537b849
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.16.4002.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
Pfad des fehlerhaften Moduls: C:\Windows\System32\ucrtbase.dll
Berichtskennung: dd23a12a-1e31-4b9b-be11-40684fab9cce
Vollständiger Name des fehlerhaften Pakets: Microsoft.MinecraftUWP_1.16.4002.0_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App
Windows update and Windows Store are all up to date.
The machine is a somewhat older i7 with 8Gb RAM and a Nvidia 1000M. The NVidia driver says DirectX12 is supported.
The logged in user is NOT administrator on the machine.
Any clues what it can be?
Continue reading...
On a pretty new and clean Windows 10 installation, we dowloaded from Microsoft Store the test version of Minecraft.
But when trying to start, big disappointment- it crashes after displaying the mojangg screen.
A look in the Event Viewer shows the following exception (sorry it's a german language ui)
Name der fehlerhaften Anwendung: Minecraft.Windows.exe, Version: 1.16.40.2, Zeitstempel: 0x5f507104
Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.19041.423, Zeitstempel: 0xccf6a09c
Ausnahmecode: 0xc0000409
Fehleroffset: 0x00000000000711e8
ID des fehlerhaften Prozesses: 0xd78
Startzeit der fehlerhaften Anwendung: 0x01d6860c7537b849
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.16.4002.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
Pfad des fehlerhaften Moduls: C:\Windows\System32\ucrtbase.dll
Berichtskennung: dd23a12a-1e31-4b9b-be11-40684fab9cce
Vollständiger Name des fehlerhaften Pakets: Microsoft.MinecraftUWP_1.16.4002.0_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App
Windows update and Windows Store are all up to date.
The machine is a somewhat older i7 with 8Gb RAM and a Nvidia 1000M. The NVidia driver says DirectX12 is supported.
The logged in user is NOT administrator on the machine.
Any clues what it can be?
Continue reading...