P
Player825071963
Guest
Hi
Before I start, I would like to state that I am in no way a novice, and have a good understanding of digital and IT issues. I am not an expert either, but a regular user of Windows 10 on my HP laptop. I also keep my laptop up to date and use the recommended Microsoft settings, and in now way do I have unnecessary software installed. It's a fairly standard set up.
I would like to make a few points about the recent media reports about Microsoft's update policy, which happens every six months, and the impact this has on users.
Windows 10 is fast becoming one of the most unreliable operating systems I have ever used, to the point I am now seriously considering other options.
My views are based on the following user experiences.
1. Microsoft clearly does not test any of their coding before releasing it. That is obvious, and this is having a catastrophic impact on users, as highlighted in the media. I won't go into them, as we all know about them.
2. Microsoft uses their Insider Program to 'test' new updates. This is clearly inadequate, as they all sound really surprised when the updates cause problems for users. The insiders may be very keen, eager and enthusiastic, but clearly their testing is inadequate. I am not blaming them, as they don't write the code and updates.
3. A simple and obvious solution is for Microsoft to test their updates themselves, before handing a version over to the insiders.
4. Microsoft might think they are being ahead of the times, by adopting this new testing process, but it clearly does not work.
5. It would be better, and make for a better user experience, if Microsoft released yearly updates after going through a robust software testing phase. Users would be happy to wait for a year knowing new updates work, instead of having months of bad user experiences.
6. It is completely unacceptable to switch on your laptop and find that it takes forever for the laptop to respond to even routine programs like Office, File Explorer and Edge. On top of that, it can take an hour to restart and also shut down.
7. I also have a 12 year old laptop, which had Windows Vista on it. Even though Vista is no longer supported, it was still quicker and more reliable than Windows 10.
I was able to buy a reasonably priced Windows 7 license, and now this old laptop runs quickly, efficiently and smoothly. I am now using the Windows 7 laptop as my primary laptop, even though it's really old, for the simple reason that it works better than my Windows 10 laptop.
Before anyone accuses me of being a Windows 7 fanboy, I'm not. I use it because quite simply it is reliable.
8. Whatever processes, controls and systems Microsoft used to make Windows 7 run efficiently, they need to adopt the same on Windows 10. I actually like the user interface of Windows 10. The problem is that it is so unreliable.
9. Unless Microsoft resolves the issues with Windows 10, I am going to invest in an Apple or Google Chromebook. At least they work. I've still got about 15 months of Windows 7 left until it reaches its end of extended support in January 2020. At that point, I know I'll switch to Apple or Google. Unless Microsoft resolves this ridiculous update cycle they've got, and they start releasing a version which has been tested for regular users like me, I will look at the alternatives.
10. Has Microsoft considered the impact on users with very little knowledge of operating systems, hardware and software?
11. Microsoft built its reputation and business on releasing reliable products and services that quite simply let anyone switch a PC or laptop on, and start using it. I have to give Microsoft credit for bring everyday computing to the masses. Unfortunately they appear to have forgotten the end user. Some people just want to browse the internet, check their emails, and save files. Unfortunately Microsoft has made everything so difficult because their operating system is so slow, with poor performance compared to their rivals, including some of their own older operating systems.
12. There are about 40% of users still on Windows 7. When it reaches the end of its extended support, I think users will either go to alternative systems, or buy Windows 10, and quickly leave it, if these problems persist.
13. In a few short years from now, Microsoft may find itself losing a huge customer base, and that would be a sad thing for everyone.
I do hope someone from Microsoft responds or comments on my post.
With all due respect, does Satya Nadella even know the terrible service Windows 10 now provides?
What would Bill Gates think!!
Regards.
NP13
Continue reading...
Before I start, I would like to state that I am in no way a novice, and have a good understanding of digital and IT issues. I am not an expert either, but a regular user of Windows 10 on my HP laptop. I also keep my laptop up to date and use the recommended Microsoft settings, and in now way do I have unnecessary software installed. It's a fairly standard set up.
I would like to make a few points about the recent media reports about Microsoft's update policy, which happens every six months, and the impact this has on users.
Windows 10 is fast becoming one of the most unreliable operating systems I have ever used, to the point I am now seriously considering other options.
My views are based on the following user experiences.
1. Microsoft clearly does not test any of their coding before releasing it. That is obvious, and this is having a catastrophic impact on users, as highlighted in the media. I won't go into them, as we all know about them.
2. Microsoft uses their Insider Program to 'test' new updates. This is clearly inadequate, as they all sound really surprised when the updates cause problems for users. The insiders may be very keen, eager and enthusiastic, but clearly their testing is inadequate. I am not blaming them, as they don't write the code and updates.
3. A simple and obvious solution is for Microsoft to test their updates themselves, before handing a version over to the insiders.
4. Microsoft might think they are being ahead of the times, by adopting this new testing process, but it clearly does not work.
5. It would be better, and make for a better user experience, if Microsoft released yearly updates after going through a robust software testing phase. Users would be happy to wait for a year knowing new updates work, instead of having months of bad user experiences.
6. It is completely unacceptable to switch on your laptop and find that it takes forever for the laptop to respond to even routine programs like Office, File Explorer and Edge. On top of that, it can take an hour to restart and also shut down.
7. I also have a 12 year old laptop, which had Windows Vista on it. Even though Vista is no longer supported, it was still quicker and more reliable than Windows 10.
I was able to buy a reasonably priced Windows 7 license, and now this old laptop runs quickly, efficiently and smoothly. I am now using the Windows 7 laptop as my primary laptop, even though it's really old, for the simple reason that it works better than my Windows 10 laptop.
Before anyone accuses me of being a Windows 7 fanboy, I'm not. I use it because quite simply it is reliable.
8. Whatever processes, controls and systems Microsoft used to make Windows 7 run efficiently, they need to adopt the same on Windows 10. I actually like the user interface of Windows 10. The problem is that it is so unreliable.
9. Unless Microsoft resolves the issues with Windows 10, I am going to invest in an Apple or Google Chromebook. At least they work. I've still got about 15 months of Windows 7 left until it reaches its end of extended support in January 2020. At that point, I know I'll switch to Apple or Google. Unless Microsoft resolves this ridiculous update cycle they've got, and they start releasing a version which has been tested for regular users like me, I will look at the alternatives.
10. Has Microsoft considered the impact on users with very little knowledge of operating systems, hardware and software?
11. Microsoft built its reputation and business on releasing reliable products and services that quite simply let anyone switch a PC or laptop on, and start using it. I have to give Microsoft credit for bring everyday computing to the masses. Unfortunately they appear to have forgotten the end user. Some people just want to browse the internet, check their emails, and save files. Unfortunately Microsoft has made everything so difficult because their operating system is so slow, with poor performance compared to their rivals, including some of their own older operating systems.
12. There are about 40% of users still on Windows 7. When it reaches the end of its extended support, I think users will either go to alternative systems, or buy Windows 10, and quickly leave it, if these problems persist.
13. In a few short years from now, Microsoft may find itself losing a huge customer base, and that would be a sad thing for everyone.
I do hope someone from Microsoft responds or comments on my post.
With all due respect, does Satya Nadella even know the terrible service Windows 10 now provides?
What would Bill Gates think!!
Regards.
NP13
Continue reading...