T
TrenaNSac
Guest
When I get reports, or updates I get a platform reading of Processor Architecture=amd64, version Scope=NonSxS size: 178
All the file repository files are AMD64 also, but my system is Intel Pentium Duo Core Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz, 1867 Mhz, 2 Core(s), 2 Logical Processor(s)
I went to Intel website and used processor identification tool and it says I have the same platform as it does in System Summary. Yet my system has a lot of AMD64 files and I cannot update my bios. When I attempt to update some drivers Windows stops me or I get an error code, even though I've researched the hardware for my system. I recently replaced my hard drive, also reinstalled Windows 7 and changed my network card. The previous OS was Windows Vista which crashed and I lost everything. I bought a new hard drive and Windows 7 I recently formatted and reinstalled Windows 7 due to conflicts updating drivers. That did not fix my problem. I went to Acer for the driver that were available which were extremely limited.
Also, when I purchased this system it was an Extensa 5620z, after researching and learning I've discovered that at some point when sending it in for warranty repairs years ago they apparently downgraded my system. to a 5620.
Can anyone give me an idea of where to start to correct the problem? According to my bios I have an Intel Processor as well.
System Summary (partial list)
Item Value
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name (omitted for post)-PC
System Manufacturer Acer
System Model Extensa 5620
System Type x64-based PC
Processor Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz, 1867 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD V1.34, 4/15/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device\Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Cxxxxx-PC\Txxxx
Time Zone Pacific Standard Time
Installed Physical Memory (RAM)4.00 GB
Total Physical Memory3.99 GB
Available Physical Memory 2.63 GB Total
Virtual Memory 7.98 GB
Available Virtual Memory 6.39 GB
Page File Space 3.99 GB
Page FileC:\pagefile.sys
[Hardware Resources]
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x0000001F Direct memory access controller
I/O Port 0x00000000-0x0000001F PCI bus
Memory Address 0xF0000000-0xF1FFFFFF Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
Memory Address 0xF0000000-0xF1FFFFFF PCIbus
IRQ 20Intel(R) ICH8 Family USB Universal Host Controller -2834
IRQ 20Intel(R) ICH8 Family USB2 Enhanced Host Controller -283A
Memory Address 0xFC200000-0xFC2FFFFF Intel(R) 82801 PCI Bridge - 2448
Memory Address 0xFC200000-0xFC2FFFFF Texas Instruments 1394 OHCI Compliant Host Controller
IRQ 21 High Definition Audio Controller
IRQ 21 Intel(R) ICH8 Family USB Universal Host Controller -2835
IRQ 22 SDA Standard Compliant SD Host Controller
IRQ 22 Texas Instruments PCIxx12 Cardbus Controller
IRQ 22 Texas Instruments 1394 OHCI Compliant Host Controller
IRQ 22 Texas Instruments PCIxx12 Integrated FlashMedia Controller
IRQ 23 Intel(R) ICH8 Family USB Universal Host Controller -2830
IRQ 23 Intel(R) ICH8 Family USB2 Enhanced Host Controller -2836
Memory Address 0xF6000000-0xF7FFFFFF Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
Memory Address 0xF6000000-0xF7FFFFFF Broadcom NetLink (TM) Gigabit Ethernet #3
IRQ 16 Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
IRQ 16 Mobile Intel(R) 965 Express Chipset Family
IRQ 17 Intel(R) ICH8 Family USB Universal Host Controller -2831
IRQ 17 Intel(R) ICH8 Family PCI Express Root Port 2 - 2841
IRQ 17 Atheros AR5006EG Wireless Network Adapter #4
IRQ 18 Intel(R) ICH8 Family USB Universal Host Controller -2832
IRQ 18 Intel(R) ICH8 Family PCI Express Root Port 3 - 2843
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Mobile Intel(R) 965 Express Chipset Family
Memory Address 0xF8000000-0xF9FFFFFF Intel(R) ICH8 Family PCI Express Root Port 2 - 2841
Memory Address 0xF8000000-0xF9FFFFFF Atheros AR5006EG Wireless Network Adapter #4
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All the file repository files are AMD64 also, but my system is Intel Pentium Duo Core Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz, 1867 Mhz, 2 Core(s), 2 Logical Processor(s)
I went to Intel website and used processor identification tool and it says I have the same platform as it does in System Summary. Yet my system has a lot of AMD64 files and I cannot update my bios. When I attempt to update some drivers Windows stops me or I get an error code, even though I've researched the hardware for my system. I recently replaced my hard drive, also reinstalled Windows 7 and changed my network card. The previous OS was Windows Vista which crashed and I lost everything. I bought a new hard drive and Windows 7 I recently formatted and reinstalled Windows 7 due to conflicts updating drivers. That did not fix my problem. I went to Acer for the driver that were available which were extremely limited.
Also, when I purchased this system it was an Extensa 5620z, after researching and learning I've discovered that at some point when sending it in for warranty repairs years ago they apparently downgraded my system. to a 5620.
Can anyone give me an idea of where to start to correct the problem? According to my bios I have an Intel Processor as well.
System Summary (partial list)
Item Value
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name (omitted for post)-PC
System Manufacturer Acer
System Model Extensa 5620
System Type x64-based PC
Processor Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz, 1867 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD V1.34, 4/15/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device\Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Cxxxxx-PC\Txxxx
Time Zone Pacific Standard Time
Installed Physical Memory (RAM)4.00 GB
Total Physical Memory3.99 GB
Available Physical Memory 2.63 GB Total
Virtual Memory 7.98 GB
Available Virtual Memory 6.39 GB
Page File Space 3.99 GB
Page FileC:\pagefile.sys
[Hardware Resources]
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x0000001F Direct memory access controller
I/O Port 0x00000000-0x0000001F PCI bus
Memory Address 0xF0000000-0xF1FFFFFF Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
Memory Address 0xF0000000-0xF1FFFFFF PCIbus
IRQ 20Intel(R) ICH8 Family USB Universal Host Controller -2834
IRQ 20Intel(R) ICH8 Family USB2 Enhanced Host Controller -283A
Memory Address 0xFC200000-0xFC2FFFFF Intel(R) 82801 PCI Bridge - 2448
Memory Address 0xFC200000-0xFC2FFFFF Texas Instruments 1394 OHCI Compliant Host Controller
IRQ 21 High Definition Audio Controller
IRQ 21 Intel(R) ICH8 Family USB Universal Host Controller -2835
IRQ 22 SDA Standard Compliant SD Host Controller
IRQ 22 Texas Instruments PCIxx12 Cardbus Controller
IRQ 22 Texas Instruments 1394 OHCI Compliant Host Controller
IRQ 22 Texas Instruments PCIxx12 Integrated FlashMedia Controller
IRQ 23 Intel(R) ICH8 Family USB Universal Host Controller -2830
IRQ 23 Intel(R) ICH8 Family USB2 Enhanced Host Controller -2836
Memory Address 0xF6000000-0xF7FFFFFF Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
Memory Address 0xF6000000-0xF7FFFFFF Broadcom NetLink (TM) Gigabit Ethernet #3
IRQ 16 Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
IRQ 16 Mobile Intel(R) 965 Express Chipset Family
IRQ 17 Intel(R) ICH8 Family USB Universal Host Controller -2831
IRQ 17 Intel(R) ICH8 Family PCI Express Root Port 2 - 2841
IRQ 17 Atheros AR5006EG Wireless Network Adapter #4
IRQ 18 Intel(R) ICH8 Family USB Universal Host Controller -2832
IRQ 18 Intel(R) ICH8 Family PCI Express Root Port 3 - 2843
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Mobile Intel(R) 965 Express Chipset Family
Memory Address 0xF8000000-0xF9FFFFFF Intel(R) ICH8 Family PCI Express Root Port 2 - 2841
Memory Address 0xF8000000-0xF9FFFFFF Atheros AR5006EG Wireless Network Adapter #4
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