MIcrosoft made a mess AGAIN. I was billed for a software that is not the right one for me and did it just to grab more money from me.

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benadam

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Microsoft did something unforgivable to me. Today my bank account was charged for Microsoft 365 Family, a product that I did not order because I am a single living alone and haven't been a family since 2003! There is a Microsoft 365 Personal at a lower price, but apparently Microsoft hoped to pull a fast one on me, and I see now that they have it set up so I will never be able to talk with a human being. I have already complained to the Better Business Bureau because I was unable to reach anyone to correct the problem, and if I know Microsoft -- and I do -- I'll be stuck with the higher charge

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