Microsoft is not sending me a verification code

[Windows 10]

So recently I've been trying to login to my Microsoft account, I couldn't remember my password so I tried to reset it but Microsoft did not send me a verification codeI tried the same thing on a different account that I had with a different email and it did send me a verification code thereI have checked the spam folder and tried nearly everything else listed on the Microsoft support page but it does not worknone of the other verification methods work for me and I don't have a phone number linked to the accountafter I click the "send me a code" button the page refreshes and nothing happens

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