Microsoft Hello FingerPrint Scanner is no longer working

Microsoft Windows

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Dec 10, 2024
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I am not exactly sure when this happened but I have notice that my computer will not allow me to use the finger print scanner to unlock windows. I have made sure everything has been updated but I am not having any luck. I am thinking that some of my troubleshooting has made the issue worse, I am hoping someone can help me out here. I have updated all optional drivers through windows update, I have updated the latest BIOS, I am go through Device Manager to update drivers or rollback drivers and nothings has worked. I will attach screenshot of what I am looking at and event viewer. As far a

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